Operational Excellence Director
Job Summary
Radwell International is seeking a Director of Operational Excellence to lead organizational-wide transformation, influence executive decision-making, and drive performance improvements.
Essential Duties and Responsibilities
- Lead strategic transformation by setting vision, purpose, and roadmap for Operational Excellence aligning priorities to business strategy and financial goals.
- Partner with business leaders across all functions / levels to drive transformational change and elevate business performance.
- Develop and manage a healthy improvement funnel, focusing on the highest-impact opportunities.
- Lead complex, strategic, cross-divisional improvement events and transformation initiatives.
- Deploy resources effectively to address business challenges, improve operational health, and accelerate results.
- Drive execution and business performance by leading deployment and maturation of the Continuous Improvement system across the organization.
- Utilize structured processes, systems, analytics, and KPIs (including leading indicators) to drive results.
- Facilitate strategy deployment and contribute to weekly, monthly, and quarterly business reviews.
- Elevate productivity, quality, and customer outcomes through disciplined improvements execution and performance management.
- Share best practices internally and externally to continuously raise the bar.
- Ensure effective initiative improvement tracking and performance management.
Leadership Skills & Behaviors
- Influence and negotiate with credibility, diplomacy, and trust.
- Think strategically while executing pragmatically.
- Lead with a global, enterprise mindset.
- Demonstrate thought leadership and systems thinking.
- Persist through complexity and ambiguity with resilience.
- Collaborate effectively across functions, levels, and geographies.
- Willingness to travel up to 30% across locations.
Metrics
- Measurable improvements in operational efficiency, quality, and financial KPIs.
- Scaled, standardized processes that enable growth and consistency.
- Strong leadership capability in continuous improvement and data-driven execution.
- Successful delivery of high-impact initiatives on time and with clear ROI.
Education, Certifications & Experience Required
- 10+ years of experience in operations, engineering, or Operational Excellence leadership.
- Proven success leading large-scale Lean / Continuous Improvement transformations.
- Deep expertise in Lean, Six Sigma, structured problem solving, and strategy deployment.
- Strong financial and analytical acumen with experience delivering measurable business results.
- Bachelor’s degree in engineering, business, STEM, or related field required (MBA a plus); Lean Six Sigma Black Belt preferred.
Bonus/Commission Plan
The position offers an annual bonus plan as part of the compensation package.
Employee Evaluation Summary
Introductory Review -- Written at approximately 90 days after employment to determine job performance and continuation of employment. Annual Reviews -- Formal assessments assessing productivity, business skills, and accomplishments.
Work Schedule
Work hours are Monday through Friday from 8:00 AM to 5:00 PM, with potential for extended hours to support customer escalations and business needs.
Work Environment
Operational Excellence / Engagement across all levels and functions within facilities. Employees must adhere to Radwell safety, badge, and attire policies at all times.
Radwell Benefits
- Comprehensive benefits package including health, dental, and vision coverage.
- Short-term and long-term disability benefits, and $50,000 in Life insurance.
- Automatic enrollment in the Company’s 401(k) Plan after 90 days of continuous employment.
- Common paid Company Holidays and 15 days of PTO annually.
Salary Information
The recruiting base salary range for this full-time position is $165,000.00 - $232,000.00/year. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.