Operational Analyst

About the role

E-Logic is seeking an experienced Operational Analyst to support operational analysis activities for the U.S. Department of Education's Impact Aid Grant System (IAGS).

Responsibilities

• Analyze system performance and operational metrics.
• Support the development of operational analysis reports.
• Evaluate customer feedback and identify opportunities for improvement.
• Monitor program performance and recommend corrective actions.
• Collect, organize, and analyze project data.
• Prepare reports and presentations for project leadership.
• Collaborate with cross-functional teams to improve operational efficiency.
• Support continuous process improvement efforts.

Requirements

• Bachelor's degree in Business, Public Administration, Statistics, or a related field.
• 5+ years of experience in program analysis, performance measurement, or data analysis.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Experience supporting federal government programs.
• CBAP or PMI-PBA certification (plus).
• Experience preparing executive-level reports and dashboards.

Security Requirements

• U.S. Citizenship required.
• Ability to obtain and maintain a Moderate Risk (MR) Background Investigation.