Operational Accounting Assistant

About the role

Wells Fargo is seeking an Operational Accounting Assistant in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank's financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.

Responsibilities

• Perform operational accounting activities related to recovery payment processing, validations and exception research
• Perform customer account maintenance and general ledger transactions
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements

• 1+ year of Operational Accounting support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Exposure to financial services operations, such as banking, payments, or claims processing
• Exposure to reconciliation review or financial validation processes
• Knowledge and experience using the following applications: CACS, Hogan, and/or eTran
• Experience with data entry and transactional accuracy in a high-volume processing environment
• Basic understanding of accounting principles (e.g., debits/credits, balancing, financial transactions)
• Experience reviewing or validating data for accuracy and completeness
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
• Ability to follow detailed procedures and job aids in a controlled environment
• Experience working with multiple systems/screens simultaneously to research and process transactions
• Ability to identify discrepancies and escalate issues appropriately
• Experience supporting process improvements or identifying efficiency opportunities
• Experience in back-office or operations support roles (vs. front-line only)

Job Expectations

• Position offers a hybrid work schedule, requiring a minimum of one week in the office and one week remote, based at one of the locations listed below.

Benefits

Position offers robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on the schedule are not specified in the job posting.

Qualifications

Required location(s) listed above. No relocation assistance is available for this position.

Posting End Date

13 Jul 2026

Reference Number

R-559291