Operation Management Trainee

About the Program

SwiftX’s one-year rotational Operations Leadership Program cultivates future operations leaders through structured training, hands-on experience, cross-functional rotations, and leadership development.

• Gain exposure to warehouse operations, hub management, transportation coordination, data analysis, and operational support functions.
• Receive mentorship from experienced leaders.
• Upon successful completion, trainees transition into leadership-track positions within the organization.

Program Structure

• Phase 1: Warehouse Learning Rotation (Months 1-3)
  • Complete onboarding and foundational operations training.
  • Learn warehouse processes, SOPs, safety requirements, and workflows.
  • Rotate through multiple warehouse functions and locations.
  • Develop an understanding of the end-to-end logistics operation.
• Phase 2: Hub Operations Rotation (Months 4-6)
  • Participate in hub operations, dispatch coordination, and transportation activities.
  • Take ownership of assigned operational responsibilities.
  • Support KPI achievement and daily operational management.
  • Learn cross-functional communication and problem-solving techniques.
• Phase 3: Operations Support Rotation (Months 7-9)
  • Rotate through operational support functions: Pickup Operations, Data Analysis, Network Planning, Transportation Operations.
  • Participate in process improvement and operational optimization projects.
  • Analyze operational performance and support business initiatives.
• Phase 4: Final Placement & Leadership Development (Months 10-12)
  • Receive advanced role-specific training.
  • Participate in management and leadership development programs.
  • Lead assigned projects and operational initiatives.
  • Complete final evaluation and transition into a permanent role.

Requirements

• Bachelor’s degree or above.
• Graduated within the past 12 months or expected to graduate soon.
• Preferred majors: Supply Chain, Logistics, Industrial Engineering, Business, Economics, Operations Management, or related fields.
• Bilingual in English and Mandarin.

• Preferred Qualifications
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Self-motivated with a strong desire for career growth.
  • Ability to thrive in a fast-paced operational environment.
  • Strong teamwork and collaboration skills.
  • Spanish language skills are a plus.

Benefits

• Pay: $25/hr
• Paid Time Off: 7 PTO days, 5 Paid Sick Leave Days, 6 Paid Holidays
• Retirement: 401K
• Insurance: Medical, Dental, Vision, STD/LTD