Operating Room Liaison II - Travel
STERIS · Richmond, VA · 1 mo ago
ManufacturingFull-time
About the Role
Coordinate and oversee instrument readiness in the Operating Room (OR) and Sterile Processing Department (SPD) to facilitate efficient case flow. Provide project oversight, assist with new‑hire orientation and training, and ensure compliance with hospital, TJC, AORN, AAMI and other relevant policies.
Responsibilities
- Assist in strategic and operational assessments of OR, SPD, and surgical support areas.
- Conduct monthly monitoring and quarterly KPI reports to verify service delivery meets operational goals and contractual agreements.
- Support development and execution of process‑improvement plans based on KPI data.
- Aid OR and SPD leadership with preference‑card creation/management and surgical instrumentation set configuration.
- Collaborate on tray rationalization and optimization projects (e.g., OpFlow).
- Support SPM count‑sheet reconciliation and related data projects.
- Assist in managing, training, and implementing STERIS engagement deliverables at contracted facilities.
- Participate in new STERIS IPS employee orientation, on‑the‑job training, in‑service education, and quality‑assurance programs.
- Prepare OR suites for surgery by verifying instrument trays are available before case start times.
- Identify instrument‑related issues and provide real‑time solutions to maintain procedure continuity.
- Monitor surgical case flow, anticipate instrument needs, and notify SPD personnel of emergent requirements.
- Perform daily audits of KPI data, including case‑cart, room‑visit, post‑case‑cart, and tray audits.
- Analyze KPI data to identify trends and operational issues within OR and SPD.
- Coordinate planning and communication of priority instrument turnarounds.
- Communicate essential instrumentation information to the surgical team to prevent delays.
- Respond to problem calls from surgery as required by contract deliverables.
- Verify sterilization and availability of instrumentation for next‑day, call‑out, or weekend cases.
- Complete documentation for inventory/equipment requests, instrument sets, and navigator assignments.
- Perform other duties as assigned.
Requirements
- Associate degree strongly preferred; High School Diploma acceptable with 6+ years of OR/SPD/perioperative experience.
- 4+ years of OR, SPD, or perioperative experience with a vocational/technical certification, or 6+ years without certification.
- Must obtain and maintain SPD certification through CBSPD or HSPA within 12 months of hire.
- Proficiency with Microsoft Office and ability to learn new software/hardware.
- Smartphone knowledge required.
Skills
- Thorough knowledge of OR workflow, procedures, medical terminology, and instrumentation.
- Understanding of infection‑control, health‑and‑safety policies, and relevant standards (hospital, TJC, AORN, AAMI).
- Effective communication with supervisors, coworkers, OR staff, physicians, and hospital leadership (both verbal and written).
- Customer‑centric attitude and strong analytical abilities.
- Ability to identify, plan, and resolve complex issues.
- Project‑management and multitasking skills, with strong organization and time‑management.
- Flexibility, self‑motivation, and ability to work independently.
- Capability to read, understand, and follow Standard Operating Procedures.
Benefits
- Medical, Vision, and Dental coverage
- Paid Time Off
- 401(k) plan with company match
- Comprehensive and competitive benefits portfolio (full list available on STERIS website)
- Opportunities for career development and advancement within a global organization
Pay
Pay range: $26.56 – $34.38 per hour. This position is eligible for bonus participation. Minimum pay rates will comply with applicable county/city minimums and may be adjusted based on factors such as local labor market, experience, education, certifications, and language proficiency.