Operating Model Consultant - Health & Life Sciences

About the role

We help shape the future of health by assisting health and life sciences organizations in transforming how their organizations operate. Our Operating Model team combines business design, transformation, technology, and human-centered thinking to enable innovation, growth, and lasting impact.

Responsibilities

• Designing future-state operating models, including organizational structures, governance, capabilities, and ways of working.
• Analyzing complex business challenges and developing practical recommendations, business cases, and transformation roadmaps.
• Facilitating stakeholder discussions and workshops, working with clients from operational teams to executive leadership.
• Assessing organizational capabilities, operating models, and ways of working to identify opportunities for improved performance and transformation.

Qualifications

• Minimum 2+ years of professional experience in consulting, health and life sciences, transformation, or a related industry role.
• Supporting clinical, R&D, medical, regulatory, commercial, or enterprise transformation initiatives within pharmaceutical, biotech, medtech, or healthcare organizations.
• Strong analytical and problem-solving abilities with excellent communication, facilitation, and stakeholder management skills.
• The ability to synthesize complex information into clear recommendations and insights.
• A proactive attitude and a desire to solve difficult challenges with creativity and structure.
• Experience in pharmaceutical, biotech, healthcare, and patient-centered operating models and organizational design.
• Experience in clinical development, R&D, or commercial transformation.
• Experience in governance, capability, and process design.
• Experience in enterprise and technology-enabled transformation.
• Experience in change delivery, product ownership, or agile ways of working.

Benefits

• Group medical insurance
• Health Savings Account with company match
• Teladoc and informed Nurse line resources
• Long term care plan
• Group dental insurance
• Vision plan
• 401(k) Savings Plan with company profit sharing contribution
• Commuter and Parking tax-savings benefit
• 15 days paid vacation days with the opportunity to buy five additional days
• 10 paid Holidays plus 10 paid sick days
• Company and Voluntary income protection benefits
• Gym and health incentive reimbursement
• Pet and legal insurance plans
• Employee Assistance Plan
• Annual performance-based bonus