Operating Executive - US

Responsibilities

• P&L Ownership: Develop and execute strategic plans to achieve financial targets, such as year-over-year monthly recurring revenue growth and year-over-year annual EBITDA growth.
• Monitor and analyze financial performance, identifying areas for revenue growth and cost-saving opportunities.
• Prepare and present financial reports, budgets, and forecasts to senior leadership and stakeholders.
• Strong command of P&L and key levers that drive impact.
• Plan and execute long-term vision that drives sustainable growth.
• Financial discipline to drive growth in a cost-effective manner.
• Makes effective ROI resource-based decisions.
• Sales And Business Development: Drive revenue growth through effective sales strategies, market analysis, and client relationship management.
• Develop and maintain strong relationships with key clients and partners.
• Involvement in local organizations and business development groups, such as the Chamber of Commerce.
• Continuously assess market trends, competitive landscapes, and customer needs to adapt and refine sales strategies.
• Experience or ability with selling and closing on new logo.
• Experience or ability to institutionalize sales & marketing and build a high-performing sales & marketing team.
• Understanding of sales funnel and KPIs that drive successful sales & marketing actions and initiatives.
• People Management And Leadership: Experience with leading a high-performing, results-oriented team by recruiting, training, and developing team members.
• Set clear goals and expectations, provide regular feedback, and drive a culture of continuous improvement.
• Cultivate a healthy, effective team dynamic among the leadership team.
• Ability to motivate and inspire.
• Ability and willingness to delegate.
• Operational Excellence: Streamline and optimize operational processes and procedures to enhance efficiency.
• Ensure compliance with industry regulations and company policies.
• Monitor inventory management, supply chain, and logistics to maintain product/service quality and availability.
• Implement best practices and maintain a focus on quality control.
• Data-Driven Decision Making: Data-driven approach to prioritization of growth efforts.
• Set goals and follow through with them.
• Understand, prioritize, and execute on key growth levers: new customers, retention, pricing, cross-sell/up-sell.
• Grounds decisions in data or evidence.
• Apetite to create and exceed metrics

Requirements

• Bachelor's degree; MBA or equivalent is a plus.
• Has a track record of achieving revenue generation targets on a limited budget, with a specific focus on new logo revenue.
• Strong background in people management, including hiring, firing, training, and development.
• Demonstrated expertise in financial management, budgeting, and P&L responsibility.
• Resourceful and scrappy; willing to roll up sleeves to dig into large strategic challenges as well as day-to-day, unexpected crises.
• Proven experience in an SMB general management or senior leadership role is a plus.
• Experience in an MSP or SaaS business is also a plus.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem-solving abilities and a strategic mindset.
• Proficiency in utilizing technology and data-driven decision-making.
• Exceptional leadership and team-building capabilities.