Opening and Closing Shift Manager

Requirements

Shift Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. They provide leadership to crew and other managers during a shift to maintain high Quality, Service, and Cleanliness standards. Shift Managers are responsible for planning each shift, monitoring performance, ensuring compliance with McDonald’s standards, managing safety and security, and communicating with the next Shift Manager to prepare them for their shift. They may also be responsible for meeting targets during their shifts and assisting their assigned Departments in achieving their goals.

• Planning and executing shifts
• Maintaining high standards of Quality, Service, and Cleanliness
• Monitoring performance and taking corrective actions
• Ensuring safety and security protocols are followed
• Communicating effectively with the next Shift Manager
• Meeting and exceeding targets
• Supporting Department goals

Responsibilities

Shift Managers perform a variety of tasks, including planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare them to run a great shift. They may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.

• Planning and executing shifts
• Maintaining high standards of Quality, Service, and Cleanliness
• Monitoring performance and taking corrective actions
• Ensuring safety and security protocols are followed
• Communicating effectively with the next Shift Manager
• Meeting and exceeding targets
• Supporting Department goals

Qualifications

A Shift Manager requires previous leadership experience, preferably within a restaurant, retail, or hospitality environment. Positive team players with a flexible schedule who enjoy working in the fast-paced McDonald’s environment are encouraged to apply. Applicants must be 18 years or older to be considered for management positions in corporate-owned and operated restaurants.

• Previous leadership experience (preferably in a restaurant, retail, or hospitality setting)
• Positive team player attitude
• Flexible schedule
• Enjoyment of working in a fast-paced environment
• Age 18 or older

Skills

To succeed as a Shift Manager, candidates should possess strong communication, problem-solving, and leadership skills. They should also be able to manage multiple tasks simultaneously and handle stressful situations calmly.

• Strong communication skills
• Problem-solving abilities
• Leadership skills
• Ability to multitask
• Stress management

Benefits

The position offers competitive pay starting at $17.50 - $20 per hour, along with paid vacation, a 401K plan, and various educational benefits such as college tuition assistance and English classes as a second language. Employees also receive medical, dental, and vision coverage, short- and long-term disability, life, and accident insurance, and paid leaves of absence.

• Competitive hourly wage range ($17.50 - $20 per hour)
• Paid vacation
• 401K plan
• Educational benefits (college tuition assistance, English classes as a second language)
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Paid leaves of absence

Pay

$17.50 - $20 per hour

Schedule

Shifts vary based on the needs of the restaurant and the individual’s availability. Candidates should be flexible and willing to work evenings, weekends, and holidays as needed.