Jobs · Customer Service · Indiana

OPEN INTERVIEWS 9/21 Part-Time Outlet Associate - Emerson Avenue

Goodwill of Central & Southern Indiana · Greenwood, IN · 1 mo ago
Customer Service$15/hrPart-time
We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, no invented details. Remove boilerplate. We need to parse the posting. Content: - Open interviews will take place on Monday September 21, 2026 between 10am and 3pm at this location! (Interview details) - WE ARE IMMEDIATELY HIRING FOR PART-TIME AVAILABILITY OF 2-7:30 PM for 4-5 DAYS PER WEEK! (Schedule) - Position Status: Part-Time - Hourly Rate: $15/hr. - Location/Address: 927 N Emerson Ave., Greenwood, IN 46143 - The Outlet Associate assists the outlet leadership in reaching the operational goals of the site by functioning in various capacities within the outlet location. Some of the various duties an Outlet Associate performs include: cashiering, sorting items and ensuring quality control, moving large items, sorting recyclables, providing general housekeeping and grounds maintenance, accepting donations (where applicable), and providing a high level of customer service. The environment is production- and safety-focused. All positions have daily quotas to reach. - Example Duties and Activities - Front of House Roles: (list) - Back of House Roles: (list) - Required Competencies - Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. - Knowledge of Warehouse Processes – Possesses familiarity with receiving, putaway, storage, picking, packing, and shipping to ensure continuous efficient warehousing operations. Has used a pallet jack, double stacker, baler, and/or tipper. - Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world. - Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers. - Other Requirements - Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. - Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift up to 50 pounds. Can manage frequent exposure to moderate noise and temperature variations. - Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus. - Benefits: Goodwill offers a competitive package of benefits even for part-time employment that includes: - Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.) - Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire - Financial education programs- credit union membership and access to online workshops - Daily pay options available We need to map to sections. We have: - About the role: maybe a paragraph describing role: "The Outlet Associate assists the outlet leadership in reaching the operational goals of the site by functioning in various capacities within the outlet location. The environment is production- and safety-focused. All positions have daily quotas to reach." - Responsibilities: list of duties (both front and back of house). Could be combined. - Requirements: maybe degree and credential requirements? But they say NONE. That's not specific content; we should not include a section if it's just "NONE". However we have other requirements: Knowledge of Warehouse Processes, Communication Skills, Customer Focus, Other Requirements (physical, accommodations). Those are more like qualifications/skills. The spec says we can have sections: Requirements, Qualifications, Skills. We need to decide what to put where. We should not create thin sections; prefer few substantive sections. We could combine Requirements and Qualifications into one "Requirements" section that includes knowledge, skills, physical requirements. Or we could have "Qualifications" for knowledge/skills and "Skills" for communication etc. But we need to avoid filler. We have Pay: $15/hr. That's specific, so we should include Pay section. Schedule: Part-time availability 2-7:30 PM for 4-5 days per week. Also interview timing? That's not schedule of job but interview. The schedule of work is given: 2-7:30 PM for 4-5 days per week. So we can include Schedule section. Benefits: we have details. Location: maybe include in About the role? Could be a short paragraph with location and interview details? But we should not create a section for location unless we have a heading like "Location". Not in list of allowed headings. So we can embed location in About the role paragraph or maybe in a

under About the role. Interview details: open interview date/time. That's not part of job description but could be included in About the role? Might be considered metadata; we could put in a short

under About the role or maybe separate? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So interview details are minor metadata; we can fold into a short

maybe under About the role or at top. We must not repeat job title as heading. So no heading for "Outlet Associate". We'll just have sections. We need to output only HTML fragment, no /, no markdown. Let's decide sections: - About the role: paragraph describing role, location, interview details maybe. - Responsibilities: list of duties (front of house and back of house). Could be combined into one

    . - Requirements: maybe combine knowledge of warehouse processes, communication skills, customer focus, other requirements (physical, accommodations). Could be a
      . - Benefits:
        of benefits. - Pay:

        with hourly rate. - Schedule:

        with shift and days. We should avoid empty sections. Check if any content for Qualifications separate from Requirements? Could merge. We need to preserve all substantive information. Let's ensure we don't lose any. Let's extract details: About the role paragraph: "The Outlet Associate assists the outlet leadership in reaching the operational goals of the site by functioning in various capacities within the outlet location. The environment is production- and safety-focused. All positions have daily quotas to reach." Add location: "Located at 927 N Emerson Ave., Greenwood, IN 46143." Add interview details: "Open interviews will be held Monday, September 21, 2026 from 10:00 am to 3:00 pm." We can combine into one or two paragraphs. Responsibilities: list: Front of House Roles: - Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. - Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to leadership - Maintains cleanliness of the facility, both inside and outside. - Safely moves properly priced and tagged furniture to the sales floor and arranges it in an orderly manner. - Assists with customer furniture carry-out requests. - Exhibits a willingness to cross-train in various outlet functions. Back of House Roles: - Meets all designated daily production/quality quotas and updates production sheets. - Sorts through belts to ensure all personal and confidential materials have been removed from donated items and that any items with hazardous materials are removed - Notifies leadership when money, credit cards, weapons, and personal or questionable objects are found. - Accepts donations from customers and maintains a clean and clear donation door while educating customers on current Goodwill promotions, including the rewards program. - Quickly and accurately sorts products and distributes them to appropriate areas, prioritizing the maximum value of each donation to minimize what is put into trash. - Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything). Keeps the area swept and clear of spills. - Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber,, baler, and hydraulic lift. (Note double comma; we can keep as is.) - Performs inspection of salvage and recycling material, and uses inspection equipment as necessary to comply with customer specifications, internal specifications, and regulatory and legal requirements. We should keep them as list items. Requirements/Knowledge/Skills: - Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. (This is somewhat generic; but it's substantive? It says "NONE!" but also includes statement about valuing capability. Might be considered not specific enough? The instruction: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Here we have "NONE!" which is similar to placeholder. However there is also additional text about valuing capability. Might be okay to include but we risk being considered filler. Safer to omit the "Degree and Credential Requirements: NONE!" line but keep the rest? The rest is about valuing capability and continuous learning; that's somewhat generic but still substantive. However we could incorporate that into a paragraph under Requirements. Better to include a short paragraph: "We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute; we believe in continuous learning and professional development." - Knowledge of Warehouse Processes – Possesses familiarity with receiving, putaway, storage, picking, packing, and shipping to ensure continuous efficient warehousing operations. Has used a pallet jack, double stacker, baler, and/or tipper. - Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world. - Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers. - Other Requirements: - Reasonable accommodations may be made to enable people with disabilities to perform essential job functions. - Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift up to 50 pounds. Can manage frequent exposure to moderate noise and temperature variations. - Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus. We could combine these into a

          under Requirements. Benefits: list: - Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.) - Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire - Financial education programs- credit union membership and access to online workshops - Daily pay options available Pay: $15/hr. Schedule: Part-time availability 2-7

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