Open Access Counselor

About the role

Responsible for facilitating access to services, managing and communicating service-related data to third parties, coordinating team communication with outside entities, and ensuring retention in treatment. This position supports clinical services by taking a lead role in actively encouraging a team approach to treatment.

Responsibilities

• Process intakes from the initial call to assignment for outpatient services including opening charts and completing the triage.
• Clinical review with Clinical or D&A Director for case assignments if necessary.
• Completion of required trainings: assessment, Drug & Alcohol, and procedural.
• Completion of Biopsychosocial assessments and MHAs for Open Access, including assignment of diagnosis, level of service, and other recommendations for treatment. Track the OA process, assuring each client completes the process. (included but not limited to; registration, WITS, assessments, assignment and connection to services).
• Understanding of crisis situations requiring further assessment for hospitalization.
• Ability to learn and apply suicide and homicide risk assessment tools and procedures and make recommendations accordingly.
• Knowledge of liability determinations, ability to complete liabilities and registrations, and must remain current on any changes to agency liability process.
• May attend treatment team meetings as needed to assist in facilitating case assignments for complex cases.
• Covers for OPMH and/or D&A therapists when they are unavailable.
• Manages a caseload of clients and provides individual and/or group therapy in the OPMH and/or D&A programs.
• Responds to requests for information on programs and services both internal and external on a daily basis.
• Entering of D&A information into the state's WITS system
• Work at satellite offices is required.
• Maintains and upholds Community Counseling Center's policies, respects confidentiality, and exhibits a professional demeanor at all times while at work.
• Adheres to agency policies and procedures/job duties or will be subject to disciplinary action.
• Performs other duties as assigned.
• Can perform the essential functions of this position with reasonable accommodations, if necessary.
• Participates in CCC CQI plan to ensure quality of service to CCC consumers.

Qualifications

A Master's degree in counseling, social work, or a related field. Or a Bachelor's degree with training and experience in the mental health/drug & alcohol fields. Act 33, Act 34, and FBI Fingerprint Clearances required.

Skills

Must have good oral, written and computer skills