Onsite Weekend Concierge - Part-time (Sage Residences)

RealManage Elevated Onsite is a division of RealManage, specializing in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services by encompassing the best people, technology, and service. Our professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. We focus on customer service and lifestyle for residents and boards, ensuring communities receive the finest management in the industry.

Sage Residencies is a gated, beachfront community on Longboat Key featuring 16 exquisite contemporary condominiums ranging from 4,000 to 4,300 square feet. Residences offer premium finishes, expansive balconies with Gulf and Bay views, private garage parking, and direct elevator access with keyless entry. The community prioritizes security, convenience, and an intimate lifestyle cultivated by 24/7 staff.

About the role

The Onsite Weekend Concierge is responsible for providing professional, courteous, and attentive services to residents and guests while helping to maintain the security, cleanliness, and overall appearance of the community. The concierge serves as a primary point of contact during weekend hours, monitoring the property, assisting residents, coordinating vendor access, and promptly communicating any concerns to management.

Responsibilities

• Resident and Guest Services
  • Provide friendly, professional, and responsive services to residents and guests
  • Monitor and respond to community phone calls, text messages, and emails in a timely manner
  • Assist residents with general questions and requests
  • Set up pool and beach chairs for residents and guests and ensure seating areas are maintained
  • Provide clean towels and water to residents
  • Accept packages delivered to the community on behalf of residents
• Package Handling and Delivery
  • Properly identify and organize packages to ensure they are delivered correctly
  • Ensure packages are handled securely and with care
  • Notify residents of their delivery and deliver packages to units when appropriate
• Vendor and Contractor Access
  • Check in with vendors and service providers and verify before providing access
  • Ensure vendors follow community access and security procedures
  • Notify management of any concerns or unusual activity
• Property Security and Monitoring
  • Monitor security cameras and remain alert for unusual, suspicious, or unauthorized activity
  • Ensure all units, common areas, access points, and the property are properly secured
  • Follow all established community security and emergency procedures
• Property Inspections and Work Orders
  • Conduct routine patrols of the property and observe the condition of common areas, landscaping, pool areas, beach areas, building exteriors, and other community property
  • Identify maintenance concerns, damages, safety hazards, or other issues requiring attention and notify management and maintenance
  • Document and communicate important observations, incidents, or resident concerns
• Turtle Season Responsibilities (May through October)
  • Ensure the community follows applicable beach and sea turtle protection requirements
  • Conduct regular checks of the beach area
  • Ensure the beach is clear of chairs, umbrellas, furniture, personal items, and other obstructions as required
  • Follow all community procedures and applicable requirements regarding sea turtle protection
• Additional Responsibilities
  • Maintain confidentiality and professionalism when handling resident information
  • Communicate effectively with residents, guests, vendors, management, and staff
  • Maintain accurate records and provide clear shift-to-shift communications regarding outstanding issues
  • Respond appropriately to emergencies and immediately contact management and/or emergency services when necessary
  • Monitor community entrance gates and assist with gate-related activity as needed

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

Pay

$19.00 - $21.00 per hour (depending upon education and experience)

Schedule

• Part-time, weekend position
• Saturday: 8:00 AM - 4:00 PM
• Sunday: 8:00 AM - 8:00 PM
• Must be available on all holidays