Onsite Warehouse Support Specialist

We need to output HTML fragment with sections: headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not include placeholder text like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. Let's parse the posting. Content: - Intro: "As a member of the ShipBob Team, you will..." includes sections: Grow with an Ownership Mindset..., Collaborate..., Experience a High-Performance Culture... This is about culture/role description. Could map to "About the role" maybe. - Then "Hours/Shift: 8:00am-4:30pm Monday-Friday Location: 400 Kolendorski Road, Jackson, NJ 08527" - "Role Description The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality." - "What You’ll Do" list of duties. - "What You’ll Bring To The Table" list of qualifications/experience/skills. - "Perks & Benefits" list: Medical, Dental, Vision & Basic Life Insurance Paid Maternity/Parental Leave Program Paid Holidays & Flexible Time Off Program Paid Sick Leave Wellness Days (1 day/quarter) 401K Match Comprehensive Benefits Package - Then "ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The base pay for this position is $50,000. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies." - Then "We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions." - Then "About You" paragraph. - Then "About Us" paragraph. - Then "Use of AI-Assisted Tools During Recruitment" etc. - Then EEO statement. - Then "There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis." We need to remove boilerplate: navigation, legal, EEO, equal-opportunity, scam-warning, duplicated lines, application instructions. Also remove "Use of AI-Assisted Tools During Recruitment" maybe considered boilerplate? It's about recruitment process; might be considered not substantive to role? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The AI-assisted tools is not exactly legal/EEO but could be considered recruitment process info; not sure if to keep. It's not about the role itself; it's about recruitment. Likely we should remove it as it's not substantive about the job. Also "About You" and "About Us" maybe considered substantive? They describe candidate expectations and company overview. Might be okay to keep as part of "About the role" or separate sections? The instruction: "Prefer a few substantive sections over many thin ones." We could combine About You and About Us into "About the role" or maybe separate "About the role" and "About the company". However only allowed headings are the listed ones: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must map content into those. We have: - About the role: could include intro paragraphs about ownership mindset, collaboration, high-performance culture, role description, reporting line, etc. - Responsibilities: the "What You’ll Do" list. - Requirements: maybe the "What You’ll Bring To The Table" includes experience, proficiency, etc. Could be split into Requirements and Qualifications and Skills. But we need to decide. We have sections: Requirements, Qualifications, Skills. The posting lumps experience, proficiency, etc. We could treat "What You’ll Bring To The Table" as Requirements (experience) and Qualifications (education? none) and Skills (communication, time-management, attention to detail, interpersonal, etc). But we must not create sections with placeholder text. If we have content for each, we can include them. We also have Benefits: the Perks & Benefits list. Pay: base pay $50,000 plus bonus eligibility. Schedule: Hours/Shift: 8:00am-4:30pm Monday-Friday. Location: maybe not needed as heading; could be included in About the role paragraph. We must not include duplicated lines. Ensure we preserve all substantive info. Let's extract substantive content: Intro paragraphs: "As a member of the ShipBob Team, you will... Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward." That's substantive about culture. Role Description paragraph: "The Onsite Merchant Support Specialist helps to monitor and complete inventory control related activities for all ShipBob merchants at our partner fulfillment centers. As the sole ShipBob representative onsite, they partner directly with leadership and associates to resolve any merchant concerns or requests. At ShipBob, it is imperative to provide a great merchant experience while supporting our fulfillment center partners and developing scalable operations. This role reports to the Manager, SFN Quality. The backup for this role is the Manager, SFN Quality." That's also substantive. We can combine these into About the role. Responsibilities: list from "What You’ll Do": - Run daily cycle counting and inventory control processes according to written SOP’s utilizing partner resources. - Investigate inventory discrepancies reported by the Merchant Support team and report significant discrepancies to the OSS Area Manager and the Operations Manager onsite. - Perform physical location checks to ensure quality and reconcile inventory variances within a 24-hour SLA. - Determine root cause of inventory adjustments and lead efforts to correct. - Perform audits or other actions requested by merchants within the site. - Respond and resolve merchant facing requests via ticketing system around inventory related issues within 2-hour SLA. - Vocalize concerns around inventory practices to OSS Area Manager and Operations Manager helping to identify areas of opportunity in day-to-day processes. - Communicate updates and relay important operational information about merchants directly to OSS Area Manager. - Present weekly performance reports during business review with leaders from partner fulfillment center. - Comply with all food safety and compliance policies and regulations. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. - Other duties/responsibilities as necessary. We need to keep all that. Requirements: maybe "2+ years of experience with ICQA processes in a 3PL or warehousing environment. Proficiency with Warehouse Management System software. Experience using an RF Scanner preferred." Qualifications: maybe "Demonstrated ability to work independently without direct supervision on-site. Possesses effective written and verbal communication skills; displays reading comprehension skills. Experience communicating directly with customers or vendors preferred." Skills: maybe "Excellent time-management and prioritization skills. Excellent attention to detail. Strong interpersonal skills, ability to maintain a professional demeanor and build rapport with team members. Comfortable in a fast-paced and highly adaptive environment. Ability to lift 50 lbs. without any health limitations. Able to stand and walk continuously during and up to an 8-10hr shift or more based on business needs. Able to bend, stoop, reach above, and push/pull frequently." But note that physical requirements could be considered Requirements or Skills. We'll allocate as Skills. We must not create sections with placeholder text. All these have specific content. Benefits: list from "Perks & Benefits": - Medical, Dental, Vision & Basic Life Insurance - Paid Maternity/Parental Leave Program - Paid Holidays & Flexible Time Off Program - Paid Sick Leave - Wellness Days (1 day/quarter) - 401K Match - Comprehensive Benefits Package We should keep as bullet list. Pay: base pay $50,000 plus eligibility for discretionary bonus plan. Schedule: Hours/Shift: 8:00am-4:30pm Monday-Friday. Location maybe included in About the role. We must not include boilerplate like "About You", "About Us", AI-assisted tools, EEO, etc. Also remove "We recognize that people come with a wealth of experience..." maybe that's encouraging diversity; could be considered EEO-ish but it's about encouraging applications; maybe we can keep as part of About the role? It's not exactly EEO but it's about encouraging diverse applicants. Might be considered boilerplate? The instruction says remove EEO/equal-opportunity boilerplate. That paragraph is about encouraging diversity; could be considered EEO. Safer to remove. Also remove "There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis." That's application instruction; remove. Also remove "Learn more about our core values..." maybe not needed. Also remove "ShipBob believes in transparency while providing a competitive total compensation package..." we already used for Pay. Also remove "At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost." That's a benefit maybe? Could be considered a perk; but not listed in Perks & Benefits. Might be considered a benefit; but we already have Benefits section; we could add that as a benefit. However the instruction: "Prefer a few substantive sections over many thin ones." Adding another benefit item is fine. It's substantive. Let's include it in Benefits. Also "We believe innovation isn't owned by one department..." maybe not needed. We'll keep Benefits as list including those items plus AI tools. Now construct HTML. We need

for each section heading. We'll output something like:

About the role

... paragraphs ...

Responsibilities

• ...
...

Requirements

• 2+ years of experience with ICQA processes in a 3PL or warehousing environment.
• Proficiency with Warehouse Management System software.
• Experience using an RF Scanner preferred.

Qualifications

• Demonstrated ability to work independently without direct supervision on-site.