Onsite Telehealth Tech (LPN/CMA)

Primary Care Solutions provides industry‑leading Primary Care services to Veterans. Veteran‑led and clinician‑managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community‑Based Outpatient Clinics (CBOC’s). We have consistently achieved high marks from the VA in our CBOC’s, and we are excited to discover first‑rate colleagues to join our group.

Responsibilities

• Provide a friendly, welcoming, and confidential environment for our Veterans.
• Support patient care delivery via telehealth onsite, including setting the veteran up with the telehealth provider and assisting the remote provider in the exam using peripheral instruments if necessary.
• Set up for follow‑up care as needed.
• Learn to use telehealth equipment and complete studies such as tele‑dermatology and teleretinal exams once trained and certified.
• Interview patients, measure vital signs, and record information in the patient’s electronic medical record.
• Complete all clinical reminders due at the time of each visit as alerted in the electronic medical record.
• Obtain medical histories from patients and verify patient information.
• Prepare, assist, and accurately complete all forms.
• Assist on‑site providers during examinations and treatment.
• Perform ancillary testing and tasks as ordered by the Center Medical Director (EKG, injections, blood draws, etc.) as trained and certified.
• Schedule clinic appointments, patient check‑in and/or check‑out of the clinic.

This position requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Requirements

• High School Diploma/GED.
• Current and active state Nursing License for LPN interests.
• Graduate of an accredited certificate program.
• Knowledge of computer systems, including the MS Office Suite.
• Demonstrated high‑quality customer service.
• Two years of continuous experience in clinical operations or medical office work post‑externship.
• Basic Life Support certification from the American Heart Association.

Benefits

• 401(k) retirement plan.
• Medical, Vision, Prescription, and Dental plans.
• Life insurance.
• Short‑ and long‑term disability coverage.
• Paid Time Off and Federal holidays.
• Colleague Referral Bonus Program.

Schedule

Office hours are Monday‑Friday, 8:00 am to 4:30 pm.