Onsite Release of Information Specialist - West Burlington, IA

This position is based out of a Verisma client site in West Burlington, IA. The primary supervisor is the Manager of Operations, Release of Information.

Responsibilities

• Process medical Release of Information (ROI) requests in a timely and efficient manner
• Process requests utilizing Verisma software applications
• Support the resolution of HIPAA-related release issues
• Organize records and documents to complete the ROI process
• Read and interpret medical records, forms, and authorizations
• Provide exemplary customer service in person, on the phone, and via email, depending on location requirements
• Interact with customers and co-workers in a professional and friendly manner
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
• Attend training sessions, as required
• Live by and promote Verisma company values
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company

Requirements

• High School Diploma or equivalent; some college preferred
• 2+ years of medical record experience
• 2+ years of experience completing clerical or office work
• Experience using general office equipment including desktop computer, scanner, and Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Must be able to work independently
• Must be detail oriented