Onsite-Release of Information Specialist II: Staten Island, NY
About the role
The organization operates within the healthcare information management sector, focusing on the processing and management of medical record releases. It addresses the need for accurate, timely handling of sensitive patient information while ensuring compliance with privacy regulations such as HIPAA. The company supports various client sites and offers flexibility including potential remote work arrangements.
The ONSITE-RELEASE OF INFORMATION SPECIALIST II is responsible for initiating and managing the release of medical records using specialized software. This role ensures that documentation is processed accurately and efficiently to maintain the integrity of sensitive health information. The position contributes to the organization by supporting compliance, customer service, and operational effectiveness in the release of information process.
Responsibilities
- Process medical release of information (ROI) requests promptly and accurately
- Utilize Verisma software applications to manage requests
- Support resolution of HIPAA-related issues concerning releases
- Organize and prepare records and documents for release
- Read and interpret medical records, forms, and authorizations
- Provide professional customer service in person, by phone, or email
- Maintain compliance and confidentiality using reference materials
- Participate in required training sessions
- Uphold and promote company values
- Perform related duties as assigned to support department and organizational operations
Requirements
- High school diploma or equivalent; some college preferred
- Registered Health Information Technician (RHIT) certification preferred
- Minimum 2 years experience with medical records
- Minimum 2 years clerical or office work experience
- Proficient with office equipment, desktop computers, scanners, and Microsoft Office Suite
- Healthcare setting experience preferred
- Knowledge of HIPAA and state regulations related to Protected Health Information release preferred
- Ability to work independently
- Strong attention to detail