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Jobs · Marketing · Missouri

ONSITE Project/Campaign Manager - Customer Experience

Creative Circle · St Louis, Missouri, United States · 2 mo ago
On-siteMarketingContract

This role is onsite Monday through Friday, 40 hours a week for 7 months.

About the role

As a specialist in CX (Consumer Experience) project management, you are responsible for the management and execution of projects and programs to effectively deliver North American business results across product development and CX campaigns. The Project/Campaign Manager leads the delivery of projects to meet business requirements and builds both internal and external relationships to perform primary responsibilities effectively. You will work closely with internal stakeholders such as Brand Managers and external agency partners.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Responsibilities

  • Lead internal teams and external agency partners through integrated planning processes and paid media tactical execution.
  • Develop end-to-end project plans and associated tools to ensure on-time, in-scope delivery of brand campaigns and tactics.
  • Manage and lead the team through uncertainty, ambiguity, and drive Change Management.
  • Drive the engagement and accountability of key stakeholders through communicating and influencing, with a focus on leading the group through to execution of deliverables.
  • Prepare and present objective project communications and escalations to key stakeholders.
  • Partner to implement changes to aligned process updates for their brands.
  • Promote and advocate for the implementation of the Marketing Ops framework(s) and ensure that programs and roles/responsibilities are consistently executed according to the specified requirements.

Requirements

  • Bachelor's degree from an accredited institution required; Business, Marketing, Communications, Public Relations, or similar degree program preferred.
  • 4+ years of experience in project/program/campaign management, agency experience, cross-functional leadership roles, or business leadership roles required.
  • Knowledge of Media and Digital Marketing (e.g., TV, Social, Audio such as Spotify, PR, Retail Media, Websites, Search) required.
  • Content and/or Agile project management experience a plus.
  • Project Management and Content workflow tools (e.g., Adobe Workfront, Smartsheet, Microsoft Project, Trello) preferred.

Schedule

Onsite, Monday through Friday, 40 hours per week for 7 months.

Benefits

  • Eligibility for Minimum Essential Coverage (MEC) medical plan.
  • Dental, vision, and term life insurance package.
  • Discount prescription program.
  • Critical illness and accident insurance.
  • Tele-behavioral health services.
  • 401(k) plan.
  • Sick leave provided for candidates whose assignment work location is in a state or city subject to sick leave laws.

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