Onsite Licensed Sales Counselor

About the Role

KB Home is one of America's largest and most trusted homebuilders, with nearly 700,000 quality homes built over our more than 65-year history. Operating across 21 divisions in 9 states, we create places where families can make a lifetime of memories. As a New Home Sales Counselor, you will meet with prospective buyers, communicate the benefits of our newly constructed residential homes, and close sales to create satisfied customers.

Responsibilities

• Welcome visitors and provide them with literature, point-of-sale information, and handouts.
• Respond to customer requests for further assistance or information.
• Demonstrate models, homes, and home sites, discussing floor plans, general construction, and options.
• Overcome sales objections and close the sale, ensuring customer satisfaction.
• Receive offers and refer questions about financing to our preferred lender (KBHS).
• Document sales transactions, follow up on loan applications, and monitor sales and cancellations.
• Conduct weekly follow-up calls with buyers until the home closes.
• Ensure all sales models and the entire community are properly maintained and clean.
• Keep marketing materials updated and ready for distribution.
• Generate 50% of new prospects through networking, referrals, and effective follow-up.
• Create and utilize competitive market analysis (CMA) and other data-driven tools to sell homes.
• Contact real estate brokers and conduct presentations to attract them to our communities.
• Host grand openings and community events.

Requirements

• High school degree or equivalent required; Bachelor's degree preferred.
• Previous sales experience required; new home sales experience preferred.
• Current local Real Estate license required.
• Previous experience using social media to drive sales traffic strongly preferred.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Ability to complete all physical requirements of the job with or without a reasonable accommodation, including standing or sitting for extended periods, moving about the work location, driving/traveling locally between communities, walking up and down stairs, and observing details at close range.
• Ability to transport and move up to 20 lbs as needed.
• Periodically works in outdoor weather conditions.
• Valid driver’s license required due to local travel between communities.
• Proficient in Microsoft applications, including Word, Excel, PowerPoint, and Outlook.
• Experience with customer relationship management software.

Skills

• Ability to connect with people and develop and maintain professional relationships.
• Action-oriented with the drive to push sales to successful closure.
• Customer-centric approach, seeking solutions from the customer's perspective.
• Strong verbal and written communication skills, with the ability to communicate accurately and persuasively.
• Ability to work within a team setting, inclusive of others' ideas, and a willingness to cooperate.
• Quick and accurate decision-making based on facts, data, and metrics.

Pay

Compensation includes an annual base pay of $36,000 per year plus commission. Expected annual total earnings of $125,000–175,000, inclusive of base pay. Exceptional performance may exceed this range.

Benefits

• Medical, Dental, and Vision Insurance.
• 401K Plan with Company match (vesting percentage based on years of service).
• Paid Time Off: vacation (5–15 days per calendar year based on years of service), sick leave, bereavement leave (3–5 days), jury duty (up to 5 days), and paid holidays (3 per year).
• Life Insurance, business travel accident insurance.
• Optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness.
• Monthly mobile phone stipend.
• Optional Flexible Spending Accounts for healthcare and dependent care.

Schedule

Flexible schedule availability, including evenings, weekends, and holidays. This position is located in the field at a community within the division; location is to be determined.