Onsite - Health Information Specialist I - Union City, TN

About the role

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Responsibilities

• Process all release of information (ROI) requests, ensuring accuracy and compliance with HIPAA regulations.
• Maintain confidentiality and security with all privileged information.
• Manage patient health records and ensure compliance with HIPAA standards.
• Prepare new patient charts, gather documents and information from paper sources and/or electronic health record.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound/outbound calls.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Manage multiple tasks and respond to changing priorities and role needs.
• Schedule pick-ups as needed.

Requirements

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Able to work with minimum supervision responding to changing priorities and role needs.
• Able to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Preferred Skills

• Knowledge of HIPAA and medical terminology.
• Familiarity with different EHR and Billing Systems.

Benefits

We Offer Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

Pay

Not specified

Schedule

Full Time: Monday - Friday 8:00 am - 4:30 pm CST