Onsite EAP Counselor (Part Time) - Austin, TX
Optum · Austin, TX · 4 wk ago
Education$29–$52/hrPart-time
Primary Responsibilities
- Conduct solution focused consultations; helping clients define goals, plan action and gain insight
- Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
- Aid in referrals for members needing ongoing/additional counseling services
- Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
- Offer consultation to HR, program managers and supervisors on workplace and organizational issues
- Provide crisis intervention and management support in response to Critical Incidents
- Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
- Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
- Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
- Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
Required Qualifications
- Masters / Doctoral degree in a recognized behavioral health discipline
- Current, unrestricted license at the independent practice level
- 3+ years of experience in a behavioral health setting
- Ability to work onsite
Preferred Qualifications
- Training in EAP, workplace and organizational dynamics
- CEAP
- Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and workplace issues
- EAP experience
- Proficiency with all MS Office applications
- Proven solid written and verbal communication skills
- Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
- Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities