Jobs · Education · Texas

Onsite EAP Counselor (Part Time) - Austin, TX

Optum · Austin, TX · 4 wk ago
Education$29–$52/hrPart-time

Primary Responsibilities

  • Conduct solution focused consultations; helping clients define goals, plan action and gain insight
  • Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse / chemical dependency and community-based resources
  • Aid in referrals for members needing ongoing/additional counseling services
  • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  • Offer consultation to HR, program managers and supervisors on workplace and organizational issues
  • Provide crisis intervention and management support in response to Critical Incidents
  • Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  • Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  • Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
  • Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices

Required Qualifications

  • Masters / Doctoral degree in a recognized behavioral health discipline
  • Current, unrestricted license at the independent practice level
  • 3+ years of experience in a behavioral health setting
  • Ability to work onsite

Preferred Qualifications

  • Training in EAP, workplace and organizational dynamics
  • CEAP
  • Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and workplace issues
  • EAP experience
  • Proficiency with all MS Office applications
  • Proven solid written and verbal communication skills
  • Proven solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
  • Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities

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