Onsite Community Association Manager (DISC82426)

About the Company

RealManage is a dynamic, technology-driven HOA management company experiencing rapid expansion, offering abundant career advancement opportunities and a supportive company culture. Recognized as a Great Place to Work®, RealManage values professionalism, dedication, and long-term career success, treating employees as valued members of a family.

As a prominent national firm on the Inc. 5000 list, RealManage operates across 16 states and Washington D.C., serving homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Ranked #3 out of 5,000+ firms in the community management industry, RealManage delivers exceptional solutions at competitive prices using cutting-edge cloud-based technologies and mobile apps.

Our mission is to provide comprehensive, innovative solutions that exceed customer expectations through transparency, performance measurement, and continuous improvement. We foster a workplace culture that promotes professionalism, growth, diversity, and financial strength while leading the industry with pioneering advancements.

RealManage is guided by the following values:

• Integrity: We always do the right thing.
• Respect: Mutual respect is the cornerstone of every RealManage relationship.
• Selflessness: We are part of something larger than any individual.
• Personal Relationships: People do business with people they like.
• Always Improving: We are never satisfied; we are always learning and growing.

Responsibilities

• Ensure compliance with all community policies and procedures as defined by the Board of Directors.
• Plan, develop, and approve operational policies, procedures, methods, and regulations related to general operations.
• Direct the work of all department managers.
• Lead the development of annual operating, cash, and capital budgets, including periodic checkpoints to assess compliance.
• Prepare monthly financial reports for the Board of Directors in a timely manner.
• Coordinate the development of long-range and annual business plans aligned with association by-laws and policies.
• Oversee the impact of association policies, programs, and processes, recommending changes as needed.
• Monitor the quality of association products and services to ensure maximum member and guest satisfaction.
• Secure and protect all association assets.
• Establish and maintain ongoing dialogue with members to elicit input on association direction and improvements.
• Coordinate with the Board of Directors on the development and implementation of all strategic plans.

Secondary Duties

• Plan, develop, and approve specific operational programs, procedures, methods, rules, and regulations.
• Evaluate committee activities that report to the General Manager.
• Ensure compliance with purchasing policies and procedures.
• Provide counsel to management staff to ensure proper training, supervision, scheduling, and clarity of responsibilities.
• Develop, maintain, and disseminate a basic management philosophy to guide personnel toward optimal operating results.
• Support internal controls.
• Perform other duties as directed.

This description is not exhaustive; responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.