Onsite Community Association Manager

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Associa is currently looking for an Onsite Licensed Community Association Manager (LCAM) to join our team at one of our beautiful communities in Santa Rosa Beach, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors and partner with other Associa departments. To be successful in this role, you will need great customer service skills and the ability to work on multiple projects.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Valid Florida Community Association Manager (LCAM) License.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• At least 2 years of experience in Community Management, hospitality, or other related industries is required.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in a group setting.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

Benefits

• Competitive benefits package for full-time employees including medical, dental, and vision insurance.
• 401k plan.
• Disability insurance.
• Support with wellness and development initiatives.
• Designated Great Place to Work for six consecutive years; many locations awarded as Best and Brightest.