Onsite AI Automation & Agent Specialist (HR Systems)

About The Role

This is a 12-month, fixed-term contract role based 100% onsite at the TSMC Arizona campus in Phoenix, AZ. As an experienced, hands-on AI Automation Specialist, you will work directly alongside our onsite HR and operations teams to modernize and automate human-resources workflows across a large-scale semiconductor manufacturing environment. Because of the highly secure and dynamic nature of the campus, this role requires 100% onsite presence.

In this role you will build and deploy secure AI agents to assist with employee inquiries, high-volume onboarding, and training support; automate complex HR workflows to eliminate manual data entry, optimize shift-change handoffs, and streamline cross-departmental approvals; and leverage cutting-edge Agentic AI development tools and AI-assisted coding practices to rapidly prototype, test, and deploy secure enterprise solutions. The ideal candidate is a technical builder who thrives in a fast-paced enterprise environment, communicates clearly, and can translate complex physical-to-digital HR processes into automated, AI-driven workflows.

Position Type: 12-Month Fixed-Term Contract
Location: Onsite – TSMC Arizona (Phoenix, AZ). Must be local or willing to relocate to the Phoenix metro area for the duration of the contract.
Reports To: Head of Organization Effectiveness and People Operations

Responsibilities

• AI Agent Development (HR): Design and implement human-in-the-loop (HITL) workflows within Agentic AI systems so that critical HR decisions and data updates always have human oversight before execution.
• Train and fine-tune AI agents on internal HR documentation, localized policies, benefits, and shift-work guidelines to ensure high accuracy and eliminate hallucinations.
• Integrate AI agents into internal enterprise communication channels (e.g., Slack, Microsoft Teams, or internal portals) in compliance with strict corporate network-security protocols.
• HR Workflow Automation: Audit, map, and optimize existing manual HR processes unique to a large-scale manufacturing environment, including high-volume onboarding, shift-rotation scheduling, leave-of-absence tracking, and compliance training.
• Use state-of-the-art Agentic AI coding tools (such as Claude Code, Cursor, or Windsurf) to accelerate code generation, automate testing, and perform real-time code refactoring for HR integrations.
• Build robust automated workflows connecting the HRIS (e.g., Workday, BambooHR, or enterprise ERPs) with other operational tools using automation platforms such as Make.com, n8n, or Zapier.
• Write custom scripts (Python/JavaScript) where necessary to handle complex data transformation, webhooks, and secure API integrations.
• Security, Compliance & Onsite Collaboration: Work closely with onsite IT, cybersecurity, and data-governance teams to ensure all AI-driven systems strictly comply with data-privacy regulations and internal security policies.
• Conduct rigorous testing of AI systems to ensure they safely handle sensitive Employee PII (Personally Identifiable Information).
• Provide detailed documentation, build system-architecture maps, and conduct hands-on training sessions for the HR team to ensure a seamless handoff at the end of the 12-month term.

Minimum Qualifications/Requirements

• Education: Bachelor's degree in Computer Science, Information Systems, HR, or a related technical field; equivalent hands-on experience will also be considered.
• Technical Skills: 3+ years of experience in AI engineering, workflow automation, or enterprise-systems integration. Prior experience working onsite in a manufacturing, engineering, or high-security corporate environment is highly preferred.
• Proven experience building custom AI agents and working with LLMs (OpenAI, Anthropic, etc.), prompt engineering, and vector databases or RAG (Retrieval-Augmented Generation) systems.
• Hands-on experience with Agentic software-engineering tools (e.g., Claude Code, Cursor, Windsurf, or GitHub Copilot Workspace) to accelerate development pipelines.
• Mastery of integration and automation platforms such as Make.com, Zapier, or n8n.
• Proficiency in Python or JavaScript/TypeScript for writing custom APIs, parsing data, and building custom integrations.
• Familiarity with enterprise HRIS platforms (e.g., Workday, SAP SuccessFactors) and Applicant Tracking Systems (ATS).
• Interpersonal Skills: Ability to translate complex technical AI/ML concepts into clear, actionable recommendations for non-technical HR stakeholders.
• Strong written documentation skills for system architecture diagrams, runbooks, and handoff materials.
• Effective cross-functional collaboration with IT, cybersecurity, and data governance teams.
• Physical Requirements: Ability to work onsite daily at the TSMC campus in Phoenix, AZ, and to comply with all onsite safety, security, and badging requirements.

Shift Expectations

• Standard work hours: Monday through Friday
• Primarily an office-based role requiring the ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard mouse and other standard office equipment for prolonged periods of time.
• Ability to occasionally stand, walk, reach, bend, and carry light objects.
• May require occasional travel to company sites or other meetings that involve walking through office, industrial or construction environments.

Project Deliverables (12-Month Roadmap)

• Months 1–3 (Discovery & Foundation): Map all manual HR workflows, align with IT/Cybersecurity on data-privacy boundaries, and build the foundational RAG pipeline for the internal HR AI agent.
• Months 4–6 (First Deployments): Launch Phase 1 of the HR AI agent (internal policy, benefits, and FAQ assistant) and automate the high-volume onboarding and badging workflows.
• Months 7–9 (Scale & Advanced Automation): Roll out Phase 2 of the AI agent (handling complex employee requests) and automate mid-funnel HR processes such as shift-schedule requests, performance-review prompts, and exit-interview data collection.
• Months 10–12 (Optimization & Handoff): Conduct deep security and performance audits, optimize the AI agent's accuracy based on user feedback, write comprehensive system documentation, and train internal staff for a complete handoff.

Benefits

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company thrives. TSMC offers a comprehensive and competitive benefits program that includes:

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family's needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location

5088 W. Innovation Circle, Phoenix, AZ 85083