Only On W2: Salesforce Business Systems Analyst, Pleasanton, CA Only (Remote)

About the role

Salesforce Business Systems Analyst located in Pleasanton, CA (remote only) with 10+ years of experience supporting the Presales team.

Responsibilities

• Manage and support Salesforce for the Presales team.
• Create and maintain Salesforce objects, fields, and workflows.
• Track Presales activities, events, and Opportunities in Salesforce.
• Manage Consensus or similar demo tools used by Sales teams.
• Handle user access, onboarding, roles, and permissions using Salesforce and Okta SSO.
• Create and manage UAT testing, test scripts, and bug validation.
• Work with Sales, Presales, Sales Operations, and IT to understand requirements and improve processes.
• Write user stories, functional requirements, and process flows.

Requirements

• 8+ years Salesforce experience as a BSA, Salesforce Administrator, or Solution Architect.
• Strong Salesforce configuration and administration experience.
• Good knowledge of Salesforce objects, data models, and Flows.
• Experience writing user stories and functional requirements.
• Strong UAT/testing experience.
• Experience gathering requirements from business users.
• Experience with Okta/SSO and user access management.
• Ability to work independently and communicate well with non‑technical users.