Online Teller (Tampa)

Overview Starting Pay: $18.50 Start Date: October 13, 2026 Location: 2 positions available in Tampa. Training Schedule: Monday through Friday: 8:00 AM - 5:00 PM Regular Schedule: Monday through Friday: 10:00 AM - 8:00 PM and Saturday: 8:00 AM - 1:00 PM Tuesday, Wednesday, OR Thursday: OFF and Sunday: OFF Employees are given the option to work from home after 4-6 months of proficient performance* The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera. Responsibilities Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawalsEnsure proper endorsements and identification are obtained to follow credit union policies and proceduresUtilize various software programs concurrently to complete transactions and communicate with multiple members simultaneouslyProvide a high level of professional and courteous service while observing due diligence for the validity of the transactionsPerform end-of-day balancing Adhere to security, audit, and compliance requirementsSupport credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members Attend educational events to increase professional knowledge Complete annual BSA/AML compliance training and understands employee’s role in maintaining an effective BSA/AML compliance programComplete FACT Act Red Flag training Qualifications High school diploma or equivalent6+ months of experience in customer service or a similar positionBilingual in Spanish preferred Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlinesAccurate, detail-oriented, and organized with task management Ability to use multiple systems simultaneouslyGood written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulatorsAbility to work independently and in a team-oriented environmentMust maintain a high level of confidentiality Benefits Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending AccountsWellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability CoverageWork-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTOCommunity Involvement: Paid Volunteer HoursGrowth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at https://careers.suncoastcreditunion.com/