Online Order Fulfillment

Responsibilities

• Shop, organize, and collect products to complete customer orders
• Accurately track product locations in the Order Management System
• Provide exceptional customer service as customers pick up their items
• Deliver customer orders to the curbside pick up locations
• Communicate with leadership and other team members to resolve problems or questions
• Maintain a clean and organized work area
• All other duties as assigned

  Requirements

  • Customer Service: Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
  • Culture: Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Team Mentality: Genuine interest and action in helping others before yourself, regardless of recognition or reward
  • Teach-ability: Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling
  • Efficiency: Demonstrate pride and ownership of their work while meeting expected deadlines

    Qualifications

    • The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of both.

    Physical Requirements/Lifting Requirements

    • Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
    • Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

    Benefits

    • To see a full list of benefit offerings from Scheels visit scheels.com/careers

    EQUAL EMPLOYMENT OPPORTUNITY

    • Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.