Online - Hotel Coordinator-Entry Level

About the role

The Online Hotel Coordinator is responsible for managing online bookings and ensuring smooth operations for hotel reservations. This role requires excellent communication skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Manage online booking systems and ensure accurate reservation processing.
• Handle customer inquiries via email and phone, providing timely and helpful responses.
• Collaborate with other departments to resolve issues related to guest accommodations.
• Update and maintain guest records and ensure compliance with hotel policies.

Requirements

• A high school diploma or equivalent.
• At least 1 year of experience in hospitality or customer service.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with hotel management software is preferred.
• Excellent verbal and written communication skills.
• Ability to work flexible hours, including evenings and weekends.

Skills

• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.

Benefits

• Flexible working hours.
• Professional development opportunities.
• Competitive salary.

Pay

$20-$25 per hour.

Schedule

Variable schedule to accommodate hotel operations.