Entry Level | Hotel Reservations Coordinator | Online

About the role

The ideal candidate will manage hotel reservations for a leading online travel agency. Responsibilities include coordinating bookings, ensuring customer satisfaction, and maintaining accurate records.

Responsibilities

• Manage hotel reservations for a leading online travel agency
• Cooking up customer satisfaction by promptly addressing inquiries and concerns
• Maintaining accurate records of all reservations and cancellations
• Collaborating with hotel partners to ensure smooth operations
• Ensuring compliance with company policies and regulations

Requirements

• Bachelor's degree in hospitality management, business administration, or a related field
• At least 1 year of experience in hotel reservations or customer service
• Strong organizational skills and attention to detail
• Excellent communication and problem-solving abilities
• Proficiency in Microsoft Office Suite

Qualifications

• Experience with hotel reservation systems and online booking platforms
• Knowledge of travel industry trends and best practices
• Ability to work independently and manage multiple tasks simultaneously
• Passion for providing exceptional customer service

Skills

• Customer service skills
• Time management
• Attention to detail
• Microsoft Office Suite proficiency

Benefits

• Flexible remote work option
• Competitive compensation package
• Professional development opportunities
• Health insurance benefits

Pay

$50,000 - $60,000 annually

Schedule

Full-time position with flexible hours