Jobs · Management · Arizona

Online Grocery Pick-Up Clerk

Fry's Food and Drug · Yuma, AZ · 1 mo ago
On-siteManagementPart-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. We need to parse the job description. Content: - Intro: "Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety." That's about the role. Could be "About the role". We'll put that in

About the role

with

containing that paragraph. - Responsibilities: The section "Responsibilities Essential Job Functions:" then a list of duties. We'll extract bullet points. List items: - Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. - In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders. - Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. - In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards. - E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up. - Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. - Adhere to local, state, and federal laws, food safety procedures, and company guidelines. - Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones. - Read and follow directions given in the note section - Ensure quality and freshness of all items chosen - Communicate with customers via a portable phone and respond to calls in a professional and timely manner - Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars - Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping. - Process the orders through the point of sale (POS) system - Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock - Maintain organization and cleanliness of staging areas and equipment - Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor - Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair - Perform required opening and closing procedures - Assist in training new e-Commerce team members - Meet/exceed productivity standards - Ability to work cooperatively in high paced and sometimes stressful environment. - Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. - Ability to act with honesty and integrity regarding customer and business information. - Ability to follow directions and seek assistance when necessary to resolve customer and business issues. - Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. - Must be able to perform the essential job functions of this position with or without reasonable accommodation. We need to put these in

  • . Some are repetitive (first bullet similar to intro). Keep them. - Qualifications: "Minimum Position Qualifications: Ability to work without supervision Ability to read shelf tags Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/written communication skills Desired Previous Experience Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier" We can separate into Qualifications (maybe "Qualifications" heading). Also "Skills" maybe separate? The instruction says we can have Skills section if content. We have abilities listed; could be Skills. But we have Qualifications heading already. Could combine? The instruction: Prefer a few substantive sections over many thin ones. So we could have Qualifications covering both minimum qualifications and desired experience. Skills maybe not needed separately. - About Us: description of Fry's Food Stores. Could be "About the company" but not in list of allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "About Us" not allowed. So we should not create a heading for that. Could we incorporate into About the role? Probably not; but we could drop it as it's not required to keep? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep the About Us info. But we cannot create a heading not in allowed list. However we could put it under "About the role"? That might be inaccurate but maybe acceptable? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities...). Likely they expect only those headings. So we need to fit About Us into one of those. Perhaps "About the role" could include company description? Might be okay. Or we could treat "About Us" as part of "About the role". We'll embed that paragraph in the About the role section. - Benefits: The section "What You’ll Receive From Us" lists benefits. We'll create

    Benefits

    with
    • items. List benefits: - A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. - Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. - Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. - Valuable associate discounts on purchases, including food, travel, technology and so much more. - Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. - Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. - For more information about benefits and eligibility, please visit our Benefits Page ! (maybe drop as boilerplate? It's a link instruction; could be considered application instruction? It's not exactly application instruction but it's a reference. Might be considered boilerplate? Probably we can keep as a sentence but it's not a benefit. Might drop as it's not substantive benefit. We'll keep the benefit items. - Pay: Not mentioned. No pay info. So we should NOT create Pay section. - Schedule: Not mentioned explicitly besides flexible scheduling in benefits. Could be considered schedule but it's under benefits. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Schedule is mentioned indirectly via flexible scheduling. Might be considered schedule content. But we already have Benefits section; we could add a Schedule section if we have explicit schedule info. The posting says "Flexible scheduling in full- and part-time roles with paid time off". That's schedule info. Could create a Schedule section with that bullet. However we already have Benefits section; we could keep schedule under Benefits. The instruction: Prefer a few substantive sections over many thin ones. So better to keep schedule under Benefits rather than separate Schedule section. So we will not create Schedule heading. - Requirements: Not separate; we have Qualifications. Could we have Requirements heading? The posting didn't have a separate "Requirements" section besides qualifications. We could treat Qualifications as Requirements. But we already have Qualifications heading. We'll not create Requirements heading if no distinct content. Thus final sections: About the role, Responsibilities, Qualifications, Benefits. We need to output only HTML fragment. Let's craft:

      About the role

      Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we’re proudly serving Fry's customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Fry’s family!

      But note: The last sentence "Apply today to become part of our Fry’s family!" is application instruction; we should remove application instructions. So drop that sentence. Also "Apply today" is instruction. So we remove that. Also "For more information about benefits and eligibility, please visit our Benefits Page !" is also instruction; we already removed from benefits. So we need to strip application instructions. Thus About the role paragraph ends before "Apply today". We'll keep up to "your potential is unlimited." Maybe also keep "Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you." That's still kind of encouraging application but not direct instruction to apply. Might be okay. Safer to keep it as it's descriptive. We'll keep. Now Responsibilities:

      Responsibilities

      • Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
      • In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
      • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
      • In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
      • E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
      • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
      • Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
      • Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
      • Read and follow directions given in the note section
      • Ensure quality and freshness of all items chosen
      • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
      • Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars
      • Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.
      • Process the orders through the point of sale (POS) system
      • Follow policies and procedures to determine

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