Online Education & Program Manager, AAEM

Position Overview

Reporting to the Senior Education Manager, the Online Education & Program Manager supports the development, coordination, and regulatory compliance of AAEM educational programming across various formats.

Position Responsibilities

• Support volunteer leadership groups, subject matter experts, and faculty in the design, development, and delivery of online courses, modules, and other e-learning content
• Manage the AAEM CME Online platform and promote and expand its use
• Manage the application and approval process for awarding continuing medical education credits and ensure all activities meet ACCME and AMA regulatory guidelines
• Review educational materials for potential conflicts of interest, mitigate any issues, and ensure commercial disclosures are accurate
• Track learner attendance, generate CME certificates, and maintain transcripts
• Manage the AAEM’s learner database and the ACCME PARS system to process program data and ensure accurate reporting
• Oversee the open/close of the call for research abstracts, case reports, and competitions at Scientific Assembly, ensuring compliance with submission guidelines, word counts, and formatting requirements
• Facilitate the blind peer-review process. Recruit, train, and manage abstract reviewers and committee members
• Configure abstract management software (Cadmium) to track reviewer scores, resolve conflicts, and determine acceptance (oral presentations or posters)
• Serve as the primary point of contact for submitting authors, fielding questions about status, presentation guidelines, and scheduling
• Coordinate poster halls, oral abstract sessions, and moderator logistics during the annual Scientific Assembly
• Collaborate closely with a hybrid team including education, meetings, marketing and administrative staff to execute all education activities
• Produce clear, well-written reports, evaluations, and organizational documents
• Provide programmatic support to other AAEM programs, as needed
• Serve as staff liaison for AAEM committees as assigned, including scheduling volunteer meetings, taking meeting minutes, and tracking action items and project timelines
• Other duties as assigned

Skills and Qualifications

• Excellent organizational, verbal and written communication skills required
• Word processing and spreadsheet skills in MS Office environment essential
• Professional demeanor and attention to detail necessary, including the ability to follow up with multiple volunteers and subject matter experts on key deliverables and timelines

Education and Experience

• Bachelor’s degree or equivalent work experience
• Experience in online education, live education, continuing medical education administration, or association management is desired

Travel Required

2-4 weeks per year, including the AAEM annual meeting and satellite courses

Work Environment

This is a full-time position located in our office in downtown Milwaukee, WI. A minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

Physical Requirements

Unrestricted mobility: must be able to walk great distances, move quickly from place to place, and lift and move boxes up to 50 lbs.

Additional Information

Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs.