Online Cruise Booking Advisor
Professional Travel Group · Florida, United States · 1 mo ago
RemoteRemoteMarketingFull-time
Position Overview We are seeking service-oriented and detail-focused individuals to join our team as an Online Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish. This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided. Key Responsibilities Assist clients with researching cruise itineraries, destinations, and cabin optionsCoordinate and confirm cruise reservations, including travel dates and guest detailsRespond to client inquiries regarding cruise lines, onboard experiences, and requirementsReview booking details for accuracy and completenessMaintain organized records of client reservations and communicationsProvide support before and after travel to ensure a positive experience Qualifications Strong written and verbal communication skillsCustomer-focused mindset with attention to detailComfortable navigating online booking systems and digital toolsAbility to work independently in a remote environmentCustomer service, hospitality, or administrative experience is helpful but not required What We Offer Structured onboarding and step-by-step trainingAccess to cruise booking platforms and supplier resourcesOngoing professional development opportunitiesFlexible remote work environmentSupportive and collaborative team culture Ideal Candidate This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.