Oncology Scheduling Specialist Sun City MD Anderson Clinic

Schedule

• Schedules medical appointments
• Coordinates patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
• Receives and initiates calls to/from patients, providers, provider offices and facilities
• Schedules and reschedules appointments, tests, and/or procedures
• Provides patients with information, pre and post-test instruction, provides location of appointment and directions
• Communicates with patients, facilities, providers, and clinical colleagues

Responsibilities

• Ensures patients receive the care they need, when and where they need it
• Identifies alternative scheduled solutions in the event the patient’s preference is not available
• Provides pre and post-test instruction to patients
• Anticipates patient and provider needs and responds accordingly

Requirements

• High school diploma/GED or equivalent
• Two years of scheduling experience in a physician’s office or hospital
• Excellent communication, organizational, and problem-solving skills
• Proficient with commonly used office software and software typically used for medical practice management and scheduling

Qualifications

• Medical terminology may be required for some assignments
• Bilingual in Spanish may be preferred for some assignments

Skills

• Knowledge of ICD-9, CPT, and HCPCS coding
• Sound working knowledge of various types of insurance plans and/or worker’s compensation

Benefits

Not specified

Pay

Not specified

Schedule

Monday - Friday 8:30-5:00PM