Oncology Registered Nurse (RN) Case Manager
About the role
The Oncology Registered Nurse (RN) Case Manager serves as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping patients understand and navigate such barriers. They also serve as an educator, possessing knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition, or a life-threatening condition.
Responsibilities
- Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
- Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition, or a life-threatening condition.
- Enable patients by providing them with information and education about:
- Their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
- Proper administration and dosing of prescribed therapy
- Calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy, and resources for financial assistance, where applicable based upon needs communicated by the patients
- To support the better management of the stress involved in their diagnosis.
- Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
- Enable patients by providing them with information and education about:
- Reporting of Adverse Events/Product Complaints received in accordance with SOP and good manufacturer practices
- Utilize Valeris’ values as the driving force behind the team’s success.
- On time adherence to training deadlines for all corporate policies and procedures.
- Ensure all SOPs are followed with consistency.
- Perform additional tasks or projects as assigned.
Qualifications
- Successful candidates possess the following personal attributes: Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition.
- Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms.
- General computer skills.
- Able to adapt to changing work assignments.
- Service oriented and anticipate, recognize and meet the needs of others.
- Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians.
- Multitasking effectively.
- Recognize emotions and their effects.
- Sureness about self-worth and capabilities.
- Manage disruptive impulses.
- Manage standards of honesty and integrity.
- Manage responsibility for performance.
- Adaptable and handle change with flexibility.
- Innovative and open to new ideas.
- Achievement driven; constantly striving to improve or to meet a standard of excellence.
- Align with the goals of the group or organization and communicate effectively within the group.
- Ready to take initiative and act on opportunities.
- Optimistic and pursue goals persistently despite obstacles and setbacks.
- Registered Nurse licensed in the state of Indiana or Kentucky.
- 2-3 years of oncology nursing experience.
- Oncology clinical nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred.
- Knowledge about clinical aspects of oncology including protocol therapy strongly preferred.
- Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
- Case management or Clinical Trial Nurse experience, a plus.
- Bachelor's degree preferred.
Physical Demands & Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Flexibility to travel as needed is preferred.
Why Work for Valeris
We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs Additional health support, including telehealth and Employee Assistance Program (EAP) services Company match on Health Savings Account contributions, with immediate vesting Paid Time Off (PTO) and Sick Leave to support work-life balance Team members receive nine paid holidays plus two floating holidays Opportunities for advancement in a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace A mission-driven, inclusive culture where your work makes a meaningful impact