Oncology Certified Registered Nurse (RN) Case Manager

About the role

The Oncology Certified Registered Nurse (RN) Case Manager serves as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping patients understand and navigate these barriers. They educate patients about their prescribed therapy, proper administration and dosing, and insurance coverage benefits. They also support patients in managing the stress involved in their diagnosis and empower them to participate in their personal care process.

Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Act as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
• Enable patients by providing them with information and education about their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information, proper administration and dosing of prescribed therapy, calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patients.
• Support to help better manage the stress involved in their diagnosis.
• Report adverse events/product complaints in accordance with SOP and good manufacturer practices.
• Utilize Valeris’ values as the driving force behind the team’s success.
• Ensure all SOPs are followed with consistency.
• Perform additional tasks or projects as assigned.

Qualifications

• Successful candidates possess the following personal attributes: clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition, knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms, general computer skills, ability to adapt to changing work assignments, service orientation, and ability to communicate effectively with patients, family members, and physicians, multitasking ability, recognition of emotions and their effects, sureness about self-worth and capabilities, management of disruptive impulses, maintenance of standards of honesty and integrity, taking responsibility for performance, adaptability, handling change with flexibility, innovation, openness to new ideas, achievement-driven, constant striving to improve or meet a standard of excellence, alignment with the goals of the group or organization, and communication within the group, readiness to take initiative and act on opportunities, optimism, and persistence despite obstacles and setbacks.
• Registered Nurse licensed in the state of Indiana or Kentucky.
• 2-3 years of oncology nursing experience.
• Oncology certified through accredited program.
• Nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred.
• Knowledge about clinical aspects of oncology including protocol therapy strongly preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Clinical Trial Nurse experience, a plus.
• Bachelor's degree preferred.

Physical Demands & Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Flexibility to travel as needed is preferred.

Benefits

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs. Additional health support, including telehealth and Employee Assistance Program (EAP) services. Company match on Health Savings Account contributions. Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000. Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability. 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting. Paid Time Off (PTO) and Sick Leave to support work-life balance. Team members receive nine paid holidays plus two floating holidays. Opportunities for advancement in a company that supports personal and professional growth. A challenging, stimulating work environment that encourages new ideas. Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace. A mission-driven, inclusive culture where your work makes a meaningful impact.

Prior to Employment

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.