Oncology Patient Navigator

About the role

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe. We are seeking a Patient Navigator. The Patient Navigator facilitates patient referrals for the START Phase 1 program. This role involves managing referral documentation, monitoring referral metrics, and supporting outreach activities. The Patient Navigator ensures a smooth intake process and efficient communication with referring providers. Location: 314 E. North Street Suite 02, Pittsburgh, Pennsylvania 15212. Work Schedule: Monday‑Friday 8:00am‑5:00pm. START clinical trial sites have conducted more than 1,000 early‑phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early‑phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of “Hope Through Access”. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – one of the most effective cancer drugs in medical history.

Responsibilities

• Perform referral intake and assist with patient and provider coordination.
• Maintain referral documentation and monitor referral trends.
• Screen patients using EMR systems and genomic platforms for eligibility.
• Support the Nurse Navigator in program outreach and trial promotion.
• Participate in program meetings and contribute to data tracking efforts.
• Other duties may be assigned at any time.

Requirements

• High School Diploma or GED.
• Minimum of 2 years of experience in clinical or administrative settings.
• 1 year oncology experience.
• Limited travel may be required for outreach or program events.
• Must be able to work in a detailed, fast‑paced environment.

Qualifications

• Associate’s degree in healthcare or related field.
• Clinical trial experience.
• Strong organizational and communication skills.

Benefits

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverage and optional insurance options
• Company paid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness

Schedule

Monday‑Friday 8:00am‑5:00pm