Oncology Patient Access Specialist 3 - Cancer Institute Access Operations

About the role

Under general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling a hospital procedure and generating a hospital account. Demonstrates expertise with all proficiencies of a PAS 1.

Responsibilities

• Requires moderate organizational skills to complete scheduling, pre-registration, insurance verification and appropriate follow up within acceptable time frames.
• Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other hospital procedures.
• Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert.
• Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account.
• Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services.
• Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Requirements

• High School Diploma or GED
• Two years experience as a PAS 1 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting.