Onboarding & Training Manager

Responsibilities

• Lead the onboarding process for all new hires from start to finish.
• Facilitate onboarding and training sessions that drive confidence and productivity.
• Serve as the primary point of contact for new employees during their first 90 days.
• Maintain and improve training materials, onboarding systems, and processes.
• Track onboarding progress and ensure completion of key milestones.
• Identify process improvements and implement solutions that increase efficiency.
• Manage onboarding logistics, system access, and training schedules.

Qualifications

• 2+ years of experience in training, onboarding, operations, education, customer service, or a related field
• Strong communication and presentation skills
• Excellent organizational and time management abilities
• Comfortable learning and teaching technology platforms and software systems
• Ability to build relationships and earn trust quickly
• Strong attention to detail and follow-through
• Positive, proactive, solutions-focused mindset

Pay

$45,000 - $50,000/year

Schedule

Not specified

Benefits

• Medical benefits and retirement plan
• PTO
• Professional development and training opportunities
• Collaborative, team-focused work environment

About Keller Williams Realty Centre

The #1 Keller Williams Market Center in all of Maryland and DC. Powering the top agents in the industry to record-breaking growth, productivity, and profitability.

Keller Williams Realty Centre

Our Mission: To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.

Our Vision

To be the real estate company of choice for our agents and their customers.