Onboarding Trainer – Clinical Focus
Eraser Clinic Laser Tattoo Removal · Austin, Texas Metropolitan Area · Yesterday
HealthcareInternship
About the role
The Clinical Trainer is a Lead Level position that reports to the Senior Manager of Field Team Enablement and plays a pivotal role in the onboarding process and development of our Laser Associates. Their focus will be on the creation and delivery of clinical materials that provide effective, engaging, and results-driven training.
Responsibilities
- Facilitation of in-person (classroom) and virtual training programs.
- Ensuring that training content continues to evolve based on updates in business operations, clinical best practices and standards of care.
- Building and contributing to a library of learning resources for new and tenured team members.
- Motivating and educating team members on Removery culture, a meaningful client experience, and the technical skill sets that allows team members to conduct safe, effective, and optimal treatments.
- Collaborate with cross functional stakeholders in the formulation of learning strategies, programs and the associated learning materials, multimedia, and job aids.
Qualifications
- Active, unencumbered, valid RN license in the state of TX
- Associate's Degree (ADN) or Bachelor of Science in Nursing (BSN) from an accredited program and current BLS/CPR certification
- Experience 3 to 5 years of active clinical practice required prior teaching, facilitation, or supervisory experience preferred
- Experience in laser tattoo removal, med spa, or related aesthetic services preferred; Zenoti experience a plus
- Skilled in presenting information using a variety of techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, and lectures
- Creating assessment measures, including knowledge checks, course evaluations and tests that gauge a new team members’ readiness to treat clients
- Evaluating and certifying a trainee’s capability to treat in accordance with Removery’s clinical best practices and standards of care
- Identifying individual trainees' skill and knowledge gaps during training and providing hands-on coaching to close them
- Keen ability to adjust training based on audience learning style and opportunities
- Providing structured training support and follow up to field organization for both newly hired associates and established staff
- Monitoring the effectiveness of individual training sessions and materials, and refining delivery based on trainee results