Onboarding Specialist (Remote)

Responsibilities

• Lead Onboarding / Offboarding activities including managing user entry and exit workflows
• Maintain checklists, documentation, and process consistency
• Administer access rights by processing access requests
• Maintain role-based access records and support access audits and evidence preparation
• Collect, collate, and maintain required documentation as part of VDD and audit support
• Prepare materials for recurring audits and compliance reviews
• Provide Jira & Confluence oversight by conducting quality checks
• Update documentation, SOPs, and Confluence pages and ensure organization, alignment, and version control
• Support 508 compliance by reviewing and remediating user‑facing documentation for accessibility standards

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field. (or commensurate experience)
• 8+ years of experience in business analysis, project management, onboarding, or a similar role.
• Strong analytical, problem-solving, and communication skills.
• Experienced in Configuration Management

Preferred Skills And Experience

• Experience with migration support, modernization efforts and platform enhancements
• Experience in healthcare, finance, government, or technology environments.
• Familiarity with project management tools and frameworks such as Jira, Confluence, ServiceNow, and SharePoint.
• Strong analytical skills with experience identifying workflow inefficiencies and recommending improvements.
• Excellent communication, stakeholder engagement, and documentation skills.

Pay

USD $120,000.00 - USD $140,000.00 /Yr.