Onboarding Specialist 1

About the role

We are looking for a detail-oriented Onboarding Specialist 1 to support a smooth and positive onboarding experience in Memphis, TN. This Long-term Contract position focuses on coordinating onboarding activities, maintaining accurate records, and partnering with internal teams to ensure each step aligns with company policy and compliance standards. The ideal candidate is organized, responsive, and comfortable working with Microsoft Office tools while managing multiple tasks in a fast-paced environment.

Responsibilities

• Coordinate onboarding activities for new team members, ensuring each step is completed accurately and on schedule.
• Review employment documents and supporting records to confirm completeness, accuracy, and policy alignment.
• Serve as a point of contact for candidates, hiring teams, and external partners throughout the onboarding process.
• Maintain organized documentation and update tracking tools, reports, and status records using Microsoft Excel, Word, Outlook, and PowerPoint.
• Monitor progress across onboarding milestones and communicate updates, issues, or missing information to relevant stakeholders.
• Support compliance-related checks and verification steps to help meet internal procedures and regulatory expectations.
• Respond to inquiries with a high level of customer service while guiding individuals through onboarding requirements.
• Assist with operational reporting and metric tracking to support process visibility and continuous improvement.

Requirements

• Experience providing customer service or administrative support in an HR, recruiting, onboarding, or operations environment.
• Ability to handle documentation with strong accuracy, attention to detail, and consistent follow-through.
• Working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint for reporting, communication, and record maintenance.
• Understanding of onboarding workflows, hiring processes, and the importance of policy and compliance adherence.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Effective communication skills for interacting with candidates, internal stakeholders, and external suppliers.
• Ability to review information, identify discrepancies, and support timely resolution of outstanding items.
• Must be legally authorized to work in the United States.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• 401(k) plan eligibility

More information available at roberthalf.gobenefits.net