Onboarding Coordinator

About the role

As the Onboarding Coordinator, you will ensure new hires are onboarded effectively and efficiently for their assigned areas. You will serve as the first point of contact for new hires and hiring managers regarding onboarding inquiries and report directly to the Onboarding Manager.

Responsibilities

• Ensure communication and hospital clearance are completed and relayed to the new hire and the hiring team.
• Send HR and recruiting-related correspondences (e.g., applications, online documents, offer letters) while ensuring accuracy and data compliance.
• Document, track, and maintain applicant records and disposition of engagements in Jobvite.
• Provide high-level customer service to internal partners, including recruiters, HR business partners, hiring managers, and new hires/applicants.
• Develop and suggest enhanced onboarding tasks.
• Assist in coordinating new hire orientation.
• Ensure rules and policies are followed or escalate to leadership for approval.
• Create an exceptional onboarding experience for all new hires.
• Facilitate the onboarding process, including communication to new hires and their hiring managers, and completion of all onboarding requirements.
• Provide regular and real-time updates on onboarding status to the new hire, hiring manager, and other parties, as well as coordinate start details.
• Maintain employee files throughout the onboarding process.
• Enter and manage the background and drug testing process for new hires.
• Partner with Internal HR for any adjudication required.
• Audit all new hire paperwork and documentation in Jobvite.
• Ensure a smooth handoff of the new hire relationship to HR and hiring managers.

Requirements

• High School Diploma or GED (required).
• 4-year college degree (preferred).
• Proficiency in Microsoft applications.

Skills

• Strong interpersonal, oral (including telephone), and written/verbal communication skills.
• Ability to work independently and in a group setting.
• High integrity, reasoned and thoughtful judgment, and a sense of urgency.
• Analytical and intuitive problem-solving skills.
• Strong follow-through and results tracking to achieve measurable targets.
• Excellent organizational and time management skills.
• Ability to prioritize and meet deadlines.
• Strong customer service skills with a positive attitude.
• Proficiency in using office equipment (e.g., faxes, copiers).
• Creativity and strong organizational skills.

About PT Solutions

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you includes industry-leading professional development opportunities, such as ongoing evidence-based clinical education, dedicated mentorship, and an APTA-accredited Orthopaedic Residency Program. We propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.

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