Jobs · Customer Service · Maryland

On Stage Door Staff

Rams Head Group · Annapolis, MD · 2 wk ago
Customer ServiceFull-time
Are you passionate about live music, hospitality, and creating a great experience for guests? Rams Head On Stage is looking for friendly, professional, and reliable Door Staff to join our team! Our Door Staff are often the first and last point of contact for our guests, helping create a welcoming, organized, and enjoyable experience from the moment they arrive. Responsibilities Include: Greeting and welcoming guests as they arriveChecking tickets and assisting guests with seating and venue informationManaging guest entry and helping maintain an organized entranceAnswering questions and providing excellent customer serviceAssisting with accessibility needs and other guest requestsHelping maintain a safe, clean, and welcoming environmentWorking closely with Box Office, Management, and other venue staffAssisting with additional event duties as needed Qualifications: Excellent customer service and communication skillsFriendly, professional, and outgoing personalityReliable and able to work well as part of a teamComfortable working in a fast-paced, live-event environmentAbility to remain calm and professional during busy eventsPrevious hospitality, customer service, event, or venue experience is a plus, but not required Schedule: Evening and weekend availability is required. Our events take place primarily at night, with schedules varying depending on the show. If you love live music, enjoy working with people, and want to be part of the energy of live events, we would love to hear from you!

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