On-Site UX Assistant - TEMP

Job Summary

The UX Assistant will support our Service Department operations by streamlining processes with application development, process automation, user support, and graphic design. A qualified candidate must have a strong desire to work in a fast-paced environment, work collaboratively on multiple projects, learn with initiative, and have effective communication skills.

Essential Duties & Responsibilities

• Meet weekly with team members to manage project delegation, timelines, and production.
• Develop solutions with MS 365 Applications: PowerApps, Power Automate, and SharePoint.
• Support end users and seek feedback when troubleshooting or providing training.
• Absorb data entry to prepare or clean up before implementing a custom UX solution.
• Help drive an engaging, cohesive experience across all company platforms and devices.
• Become immersed in Service Operations to comprehend processes, optimize workflows, and adapt to support role in a corporate HVAC atmosphere.
• Undergo tailored training alongside the UX Designer on active projects in and outside of the Service Department operations.

Qualifications

• High school diploma or equivalent.
• 2 years design experience (educational or professional preferred, freelance considered).
• University Extension Certification, Associates, or bachelor’s degree in Graphic Design or UX/UI Design.
• Microsoft Office Experience (Excel, Word, Outlook, Suite Package).
• Strong written and oral communication skills.
• Detail oriented, accurately follows instruction, and great note taker.
• Self-motivated with an ability to adapt quickly and navigate new software.
• Creative problem-solving to proactively address issues with logic and efficiency.
• Strong proficiency with Microsoft Office, including Word and Excel.
• A familiarity with coding hierarchy and logic including HTML or Java Script.
• Work experience in a corporate office atmosphere (preferred).
• Two (2) years of experience in Graphic Design using Adobe Creative Suite (preferred).

Pay

Compensation Range: $23 - $27 per hour.