On-Site Service Representative Part-Time 20 Soldotna/Kenai and Homer AK Route

About the role

We're hiring a part-time (min 20 hours per week) On-Site Service Representative for our Soldotna/Kenai and Homer Area route. The working hours are between Monday-Friday 7am-3pm – with a minimum of 20 hours a week.

Responsibilities

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Requirements

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Qualifications

• Must have a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Skills

• Customer service skills.
• Sales experience.
• Problem-solving skills.
• Technical and operational issue handling.
• Lifting and moving abilities.
• Driving skills.

Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 9 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date).
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Pay

The anticipated base pay compensation range for this position is $25-31/hr.

Schedule

The working hours are between Monday-Friday 7am-3pm – with a minimum of 20 hours a week.