On Site Leasing Manager

About the role

We're rewriting the script for property management. No more application backlog, screening queues, or waiting for your community to catch up. Instead, we've streamlined the administrative tasks so you can focus on what you love most: being out in your community, leasing, and taking care of your residents.

Responsibilities

• Manage day-to-day leads and prospects, run relentless follow-ups, and convert at a high level.
• Engage in proactive direct outreach to leads and residents without hesitation, and handle difficult conversations with confidence.
• Serve as the on-site lead representative—conduct home tours and present home features and community benefits.
• Drive grass-roots marketing and community awareness; host local and community events that put ResiHome on the map.
• Stay sharp on market conditions and competitor trends to inform your leasing strategy and outreach.
• Own the community on the ground—complete weekly walks of your community, ensure enhanced curb appeal, perform Pre-Move-In and Post-Move-Out inspections, and partner with construction project managers.
• Deliver an exceptional resident experience through move-ins, move-outs, issue resolution, and on-site needs.
• Respond to and promptly mitigate resident concerns; keep the maintenance pipeline moving with support from your Maintenance Coordinator.
• Manage and resolve past-due balances, and drive renewals and occupancy toward your financial targets.
• Own weekly reporting and represent your community in client meetings.
• Ensure compliance with Fair Housing, ADA, FCRA, and state-specific landlord/tenant laws and lease documentation; coordinate with internal teams on HOA and code-enforcement matters.

Requirements

• 3–5 years of leasing/property management experience, preferably in single-family or multi-family housing.
• A proven track record of driving community awareness and exceptional leasing conversions.
• Comfort and proven adaptability with modern technology, AI-enabled platforms, mobile apps, and connected devices.
• Strong self-direction and the organizational skills to manage Leasing, Maintenance, and Operations pipelines independently.
• Excellent time management, multitasking, and a detail-oriented mindset.
• Strong customer service, communication, and lead-conversion skills with an energetic, adaptable, professional demeanor.
• A critical thinker and problem-solver with a true ownership mentality—someone who turns problems into solutions.

Qualifications

• Bachelor's or Associate's degree in Business, Real Estate, or a related field preferred.
• Reliable transportation and a valid driver's license (this role requires regular property visits).
• Working understanding of landlord/tenant laws, lease agreements, and Fair Housing regulations.

Skills

• Self-direction and organizational skills.
• Customer service and communication skills.
• Time management and multitasking abilities.
• Problem-solving and critical thinking skills.
• Adaptability to modern technology and platforms.

Benefits

• A generous PTO and paid holiday schedule.
• A 90 Day Training Mentorship during onboarding.
• A robust compensation package, including leasing incentives and profit sharing.
• A strong 401(k) program with matching.
• Full suite of medical, vision, and dental benefits.
• Company health and wellness initiatives: 24/7 Telemed Care, Employee Assistance Program, and access to our mobile wellness platform.

Pay

Compensation details are confidential and will be shared upon successful completion of the hiring process.

Schedule

This role is field-based, requiring regular property visits. Specific hours and days will be discussed during the interview process.