On-Site Exit Gate Attendant

About the role

Hertz is seeking a detail-oriented individual to join their team as an On-Site General Security Attendant. Located at 73-104 Aulepe St, Kailua-Kona, HI 96740.

Responsibilities

• Greet customers and complete rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and verifying the movement of the vehicle.
• Provide optional sales items, as directed by management, using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
• Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of the lot; ensure smooth transition of vehicles exiting through the security gate.
• Aid customers with directions, and review and resolve rental contract and vehicle issues.
• Manually log and release vehicles from the lot during computer system outages or unavailability.
• Perform related responsibilities as required or assigned.

Requirements

• High School Diploma or equivalent.
• Minimum 1 year of customer service and security experience preferred.

Qualifications

• Ability to manage stressful and unusual situations while maintaining good customer relations.
• Good organizational skills with the ability to write clearly and concisely.
• Ability to understand and follow oral and written directions.
• Ability to speak and understand English.
• Car rental product knowledge and ability to use effective and approved sales techniques, as required.
• Ability to type and perform accurate data entry.
• Operate radio, security and computer equipment.

Skills

• Effective communication skills.
• Customer service orientation.
• Security awareness and vigilance.

Pay

Hourly Rate is $17.00 + Commission. Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment).

Schedule

Hourly schedule will vary based on business needs.

Benefits

To include, but not limited to: Weekly Pay, Holiday Pay, Career growth opportunities, Paid Training, Comprehensive Medical, Dental, & Vision benefits after 30 days, Up to 40% off the base rate of any standard Hertz Rental, and more. Further program information can be found here at HertzBenefits.com.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran.