On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2822)
Starting hourly rate: $19.75 USD per hour. Pay range: $19.75 USD - $29.65 USD per hour.
About the role
Working at Target means helping all families discover the joy of everyday life. As an On-Demand Team Member (TM), you can work as much or as little as you like, with a schedule that varies based on shift availability and store needs. This role is ideal for those seeking a personalized work schedule. You will not be included on the posted weekly schedule but will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members via the myTime mobile scheduling app. Reliable and prompt attendance is required when you choose to pick up a shift. Active engagement is necessary, including picking up and working shifts at least once every four weeks (minimum of four hours). Flexibility may be granted in certain circumstances, but you must respond to our attempts to contact you to confirm your interest in working shifts. Failure to respond or work at least one shift within five months may result in administrative termination.
Upon being offered a position, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to prepare for your role. After training, the myTime mobile scheduling app will be your tool for picking up desired shifts.
Responsibilities
- Demonstrate a service culture that prioritizes the guest service experience by delivering Target’s service standard.
- Create a welcoming experience by greeting guests during daily tasks and engaging with them to address their specific needs.
- Be knowledgeable about tools, products, and services available in the store to solve guest issues and improve their experience.
- Thank guests and express appreciation for their choice to shop at Target.
- Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
- Minimize guest wait time while maintaining service and accuracy.
- Inform guests about current and upcoming brand launches, store activities, and events.
- Promote and assist with Target Loyalty programs, including application or sign-up.
- Be familiar with all fulfillment services (e.g., Order Pick Up, Drive Up) and direct guests on enrollment, activation, and usage.
- Educate guests on using Wallet and other features within the Target App.
- Handle every return following register prompts and partner with leaders as needed to resolve guest concerns while adhering to Target’s policies.
- Partner with leaders to de-escalate situations and recover the guest shopping experience.
- Deliver easy and accurate service for Order Pick Up, Drive Up, and Registry guests.
- Maintain a clean, clutter-free work area, including gathering abandoned items, baskets, and hangers.
- Stock supplies during store open hours while remaining available for guests.
- Demonstrate a culture of ethical conduct, safety, and compliance; report hazards and correct them where possible.
- Support guest services such as Drive-Up Orders, Drive-Up Returns, and maintain compliance with federal, state, and local laws (e.g., adult beverage regulations).
- Support Cash Office processes, including management of cash systems.
- Perform additional duties as needed based on business requirements.
Requirements
- Enjoy interacting and helping others, including guests and fellow team members.
- Thrive in a fast-moving, highly active, and physically demanding role where teamwork, flexibility, and creative problem-solving are essential.
- Open to working a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times.
- Reliable and prompt attendance when shifts are picked up.
- Active engagement by picking up and working shifts at least once every four weeks (minimum of four hours).
- Respond to Target’s attempts to contact you regarding shift availability; failure to respond may result in termination.
- Work at least one shift within five months to avoid administrative termination.
- Attend a Target Welcome orientation and complete a short-term structured training schedule.
Skills
- Effective communication, including using positive language and being attentive to guest needs.
- Ability to remain focused and composed in a fast-paced environment while accomplishing multiple tasks within established timeframes.
- Welcoming and helpful attitude toward guests and team members.
- Attention to detail while multitasking.
- Willingness to educate guests and engage around products and services.
- Ability to communicate using multiple frequency devices and operate handheld scanners and other technology equipment.
- Work both independently and collaboratively with a team.
- Accurately handle cash register operations and cash transactions.
- Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally up to 44 pounds without assistance.
- Flexibility to work nights, weekends, and holidays to meet store needs.
- Capability to work in varying temperatures, humidity, and other environmental conditions (e.g., Drive-Up, carryout).
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits
Find competitive benefits from financial and education to well-being and beyond at Target’s benefits page. For benefits eligibility details, visit this link.