On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2877)
About the role
As an On‑Demand Team Member at Target you can create your own schedule by picking up shifts posted in the myTime mobile scheduling app. You must reliably attend shifts you select, engage by working at least four hours every four weeks, and work at least one shift within five months or your employment will be terminated. New hires attend a Target Welcome orientation and a short‑term training program before beginning shift pick‑ups.
Pay
Starting hourly rate: $16.25 USD per hour.
Schedule
Shifts are self‑selected via the myTime app and may include nights, weekends, holidays, and other peak shopping times. Minimum commitment is four hours of work every four weeks, with at least one shift worked within five months.
Responsibilities
- Greet guests warmly (friendly smile and eye contact from 10 ft; greet and initiate interaction from 4 ft).
- Help guests find items and resolve issues to ensure a smooth shopping experience.
- End every transaction with a sincere thank you.
- Support team efforts and assist peers while maintaining a positive attitude.
- Adjust to business and guest needs to deliver an easy, inspiring experience.
- Demonstrate a service culture that meets Target’s service standards.
- Scan and bag guest items efficiently, accurately, and in compliance with food‑safety standards.
- Work quickly to minimize guest wait time while maintaining accuracy.
- Inform guests about current and upcoming brand launches, store activities, and events.
- Promote Target Loyalty programs, assist with application, sign‑up, and sign‑in.
- Direct guests to fulfillment services (order pick‑up, drive‑up, registry) and help them enroll and use these services.
- Explain and demonstrate Wallet and other features of the Target App.
- Process returns according to register prompts and partner with leaders as needed.
- De‑escalate situations and recover the guest experience while following policies.
- Provide accurate service to Order Pick‑Up, Drive‑Up, and Registry guests.
- Maintain a clean, clutter‑free work area, including gathering abandoned items, baskets, and hangers.
- Stock supplies during store hours while remaining available for guests.
- Follow safety, ethical conduct, and compliance policies; report and correct hazards.
- Support guest services such as order pick‑up, drive‑up, and returns, complying with adult‑beverage laws.
- Perform other duties as needed based on business needs.
Requirements
- Effective communication using positive language and attentiveness to guest needs.
- Ability to stay focused and composed in a fast‑paced environment and multitask within established timeframes.
- Welcoming and helpful attitude toward guests and teammates.
- Strong attention to detail while multitasking.
- Willingness to educate guests and engage around products and services.
- Proficiency with multiple devices, handheld scanners, and other technology equipment as directed.
- Capability to work both independently and as part of a team.
- Skill in resolving guest questions quickly on the spot.
- Accurate handling of cash register operations and cash transactions.
- Physical ability to lift or move merchandise up to 10 lb regularly and up to 44 lb occasionally without assistance.
- Flexibility to pick up shifts, including nights, weekends, and holidays, to meet store needs.
- Active engagement by picking up and working shifts and responding to contact attempts.
- Ability to work in varying temperatures, humidity, and other elements (e.g., drive‑up, carry‑out areas).
- Ability to remain mobile for the duration of a scheduled shift.
Benefits
Target offers competitive benefits covering financial, education, and well‑being programs. See the Target benefits page for details and eligibility information at https://tgt.biz/BenefitsForYou_A.