On-Call Treatment Assistant

About the role

Letty Owings Center (LOC) is a part of Central City Concern, a nonprofit agency dedicated to ending homelessness through comprehensive services. The Recovery Program at LOC supports young mothers in becoming sober, healthy, and hopeful about the future, helping them maintain custody of their children.

Responsibilities

• Provide care and close intensive supervision to all clients and their children in a 24-hour treatment facility.
• Use de-escalation skills and observe/report behaviors to maintain a healthy and safe environment.
• Work closely with the Milieu Supervisor, counselors, and other staff to develop and implement supportive environments.
• On-Call Treatment Assistants may assist with janitorial tasks.

Shift Times

• 6:30am - 3:00pm
• 2:30pm - 11:00pm
• 10:30pm - 7:00am

Shift Requirements

• First 2 months: At least 4 shifts per month.
• After training: 1 shift per month.

Compensation

$22.71/hr, shift differential with swing and graveyard.

Qualifications

• HSD/GED and one year of work experience in a related field.
• HSD/GED and two years of in-person, high-volume customer service experience.
• Associate’s degree in Social Services, Behavioral Health, Human Services, Psychology, or a related field.
• Bachelor’s degree in any field.
• Prior experience working with at-risk women encouraged.

Knowledge and Certifications

• Adult and Child/Infant CPR Certification.
• Adult and Pediatric First Aid Certification.

Physical Requirements

• Ability to bend, stoop, kneel, squat, reach, twist, pull and lift up to 50 lbs., 3 feet off the ground several times per shift.

Other Duties

• Facility maintenance, including monitoring and supervising clients' performance of household chores and assigning weekly tasks.
• Teach and role-model care of infants to clients.
• Coordinate residents' activities as detailed on the weekly schedule.
• Answer house phone and perform various clerical duties.
• Observe and document self-administered client and child's medications.
• Administer and document observed UA tests.
• Transport residents to appointments as needed.
• Assist clients with activities related to women, such as breast-feeding and feminine hygiene needs.
• Attend staff meetings and trainings.
• Review records for accuracy and maintain filing systems.
• Participate in non-clinical client and staff group meetings.
• Perform janitorial tasks including cleaning and straightening common areas, sweeping, mopping, dusting, vacuuming, washing, disinfecting, and polishing.
• Support compliance with privacy and security requirements.

Skills and Abilities

• Understanding of Substance Use Disorders as a disease, including treatment and intervention methods.
• Ability to work both as a team member and independently.
• Ability to learn requirements of HIPAA, confidentiality, and boundaries, and incorporate into daily job performance.
• Ability to clearly communicate expectations and consequences to clients.
• Ability to manage complex and multiple tasks and prioritize appropriately.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate effectively, clearly, and concisely both verbally and in writing.
• Ability to work with people from diverse backgrounds, including those with dual diagnoses or other disabilities who may display hostility.
• Ability to maintain accurate records and necessary paperwork.
• Knowledge of and ability to utilize de-escalation techniques.
• Demonstrated understanding of professional and personal boundaries in the workplace.