On Call Rigging Services Technician

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.

About the role

The Rigging Services Technician is responsible for the successful execution of all rigging elements and ensuring compliance with Company and PLASA standards. The role is charged with delivering unmatched customer service and providing unmatched client satisfaction.

Responsibilities

• Ensure all event and rigging elements are executed according to Company standards
• Assist with the rigging of overhead stage equipment including lighting, sound, automation, scenery and props, as needed
• Comply with all Company security and safety protocols and policies
• Inspect all rigging and audio-visual equipment; notify Supervisor immediately if damage or unsafe situation exists
• Ensure any lost, stolen or damaged equipment is immediately reported to Supervisor
• Look for opportunities to enhance client’s event experience
• Provide continued communication with Management to ensure success of all events
• Follow through on all client requests
• Ensure all Company occupied areas are clean, organized and up to Company standards
• Other duties as assigned

Requirements

• High School Graduate or equivalent
• Minimum three (3) years’ production/theatrical rigging experience
• Prior exposure to audio visual and/or hospitality industry

Skills

• Strong technical aptitude, including the use of rigging equipment and electric motors
• Planning ability; able to plan and prioritize
• Adaptability; able to adapt effectively to change
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong team player orientation
• Commitment to best-in-class customer service for internal and external stakeholders