On-Call Resident Assistant-Safe House

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist Safehouse residents with basic needs
• Provide direct victim services that may include counseling with Safehouse Residents
• Follow up contact through in-person contacts, telephone contacts or written communications
• Crisis Hotline counseling
• Providing information and referrals
• Aiding in the filing of NYS Office of Victim Services compensation claims
• Completing case records and summary logs
• Completing reports as directed
• Fulfilling the mandated NYS requirements by reporting suspected child abuse and neglect
• Providing pertinent information to the Director
• Filling in staff schedule as needed to maintain 24 hour coverage of the Safehouse shelter
• Maintaining the shelter in regulatory status including cleaning of the facility
• Maintaining confidentiality and adhering to HIPAA Regulations
• Assisting as necessary with other duties as assigned by the Safehouse Director and/or Commanding Officers

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS

• High school diploma or GED with one year relevant experience
• Good communications skills
• A good understanding of program needs
• A strong willingness to improve self and to help others